Laboratory Support Associate - GMC - Full time - Days

Geisinger; Pennsylvania; On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated support professional to assist pathologists in a dynamic office environment. This role involves managing pathology consult cases, coordinating workflow, and facilitating communication between departments and external institutions. The ideal candidate will thrive in a fast-paced setting, demonstrate exceptional organizational skills, and possess a strong ability to communicate effectively. With a focus on patient care, this position offers a unique opportunity to contribute to the healthcare field while enjoying comprehensive benefits and a supportive work culture. Join a team that values your contributions and fosters professional growth.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Tuition Reimbursement

Employee Assistance Program

Wellness Program

Short-term Disability

Long-term Disability

Qualifications

• Strong communication skills to interact with clinicians and manage requests.
• Ability to coordinate workflow effectively in a fast-paced environment.

Responsibilities

• Coordinate daily workflow and manage requests in a timely manner.
• Act as a liaison between the department and clinician offices for case material.

Skills

Coordination

Communication

Clerical Skills

Problem Solving

Time Management

Education

High School Diploma

Associate Degree

Tools

EPIC

Microsoft Teams

Job description

Supports pathologists and pathology department. Accessions pathology consult cases and external immunohistochemistry referrals. Facilitates movement of case material and documents for pathology review or consultation. Assists pathologists with documentation of report addendums, amendments, and edits.

• Coordinates and prioritizes daily workflow in a fast-paced environment; completion of assigned tasks in a timely manner.
• Answers department telephone calls, responds to emails, EPIC in-basket messages, and Microsoft Teams messages to field requestor’s questions and concerns in a timely manner.
• Receives, registers and accessions pathology consult cases and external immunohistochemistry referrals.
• Acts as a liaison between department and clinician offices, as well as outside institutions to facilitate the sending of case material and reports as necessary for coordination of patient care.
• Manages internal and external requests for add on pathology testing.
• Retrieves pathology slides and paraffin blocks for add on testing, clinical trials, tumor boards, pathology review, second opinions and legal holds.
• Requests and receives consult reports and case material from clinician offices and outside institutions.
• Assures proper labeling of case material received from outside institutions; prepares cases for review by pathologists.
• Assists pathologists with addendums, amendments, and edits to pathology reports.
• Performs digital scanning of pathology consult slides and others as needed.
• Troubleshoots case delays, reviews pathologist outstanding list and alerts pathologists of overdue cases.
• Manages multiple worklists for timely completion of tasks, including adding tables and diagrams to cases.
• Performs various clerical duties to include scanning of documents, data entry in various formats, writing cover letters for send out consult cases, autopsy case documentation, specialty referral, intra departmental and external case tracking and documentation, and assisting with case reassignments as needed.
• Responsible for sorting and distributing incoming mail to the pathology department.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

• Hours: 8am-4:30pm

Benefits of working at Geisinger:

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance