Laboratory Supervisor II-Phlebotomy (Night Shift)

BJC HealthCare; St. Louis (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Christian Hospital Laboratory in St. Louis, MO, part of BJC HealthCare, is seeking a Laboratory Supervisor II - Phlebotomy (Night Shift) to oversee inpatient phlebotomy and specimen processing during night hours.

This leadership role emphasizes efficiency, patient service, and quality outcomes. The ideal candidate has strong phlebotomy/processing experience, proven leadership, and a passion for problem solving and process improvement.

Qualifications

• Bachelor's degree in a physical science, life science, or related field.
• Minimum of 2-5 years of experience in phlebotomy and specimen processing.
• Strong communication, organizational, and leadership skills.

Responsibilities

• Supervise and manage daily operations of the inpatient phlebotomy team during night shift hours.
• Provide leadership and support for specimen processing and laboratory support functions.
• Create, maintain, and adjust staff schedules to ensure appropriate coverage and operational efficiency.
• Monitor workflow, productivity, quality indicators, and departmental performance metrics.
• Develop, implement, and maintain departmental policies and procedures.

Skills

Phlebotomy

Leadership

Communication

Education

Bachelor's degree in physical/life sciences

Job description

Additional Information About the Role

Laboratory Supervisor II - Phlebotomy (Night Shift)

Location: Christian Hospital Laboratory
Schedule: Full-Time, Primarily Night Shift

Position Summary

Christian Hospital is seeking an experienced and collaborative Laboratory Supervisor II - Phlebotomy (Night Shift) to oversee the day-to-day operations of our inpatient phlebotomy and specimen processing teams during off-shift hours. This leadership position plays a critical role in ensuring efficient workflow, exceptional patient service, quality outcomes, and operational excellence across laboratory support services.

The ideal candidate is a strong team player with extensive phlebotomy and specimen processing experience, excellent leadership skills, and a passion for problem-solving and process improvement.

Key Responsibilities

• Supervise and manage daily operations of the inpatient phlebotomy team during night shift hours.
• Provide leadership and support for specimen processing and laboratory support functions.
• Create, maintain, and adjust staff schedules to ensure appropriate coverage and operational efficiency.
• Monitor workflow, productivity, quality indicators, and departmental performance metrics.
• Develop, implement, and maintain departmental policies and procedures.
• Document performance, coaching, corrective actions, and employee development activities as needed.
• Foster positive relationships and teamwork among staff, laboratory leadership, and clinical partners.
• Identify opportunities for process improvement and lead problem-solving initiatives.
• Support departmental operational goals, quality standards, regulatory compliance, and customer service expectations.
• Perform additional administrative and supervisory duties as assigned.

Qualifications

Required

• Bachelor's degree in a physical science, life science, or related field.
• Minimum of 2-5 years of experience in phlebotomy and specimen processing.
• Demonstrated knowledge of laboratory support operations, specimen handling, and quality standards.
• Strong communication, organizational, and leadership skills.

Preferred

• Prior supervisory or leadership experience in a laboratory or healthcare environment.
• Advanced knowledge of specimen processing workflows and laboratory operations.
• Experience with staff scheduling, policy development, and performance management.

Work Schedule

• Full-time position with a primary focus on night shift operations.
• Exact hours are flexible but will be scheduled during overnight hours.
• Some weekend, evening, and limited day-shift coverage may be required based on departmental and operational needs.
• Flexibility is required to support the needs of the department.

Why Join Us?

• Opportunity to partner with another supervisor in a collaborative leadership structure.
• Play a key role in shaping and improving laboratory support services.
• Utilize creativity and innovative thinking to solve operational challenges.
• Lead and develop a dedicated team while making a direct impact on patient care.
• Work in a dynamic healthcare environment committed to quality, teamwork, and excellence.

Overview

Christian Hospital has been serving St. Louis and the surrounding metro areas since 1903. U.S. News & World Report ranks Christian Hospital No. 5 in St. Louis for overall clinical excellence and No. 9 in Missouri, which puts us in the top 6% of all hospitals in the state!

The U.S. News adult methodology ranks clinical specialties and rates common care procedures and conditions. Christian was nationally ranked as “high performing” in the clinical specialty of geriatrics and in the following seven of 21 common procedures and conditions: heart attack, heart failure, kidney failure, diabetes, COPD, pneumonia and stroke. High performing in a specialty means we were in the top 10% nationally of all evaluated hospitals for that specialty or procedure and condition.

Northwest HealthCare, six miles west of Christian, offers 24- hour emergency care, the Sleep Disorders Center and a variety of outpatient diagnostic and imaging services.

Preferred Qualifications

Role Purpose

Responsible for managing daily operations (equipment, systems, workflow, service levels, procedures) and staff (first level supervision, scheduling, coaching staff development, etc) within regulatory requirements.

Responsibilities

• Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
• Supervises laboratory activities and ensures par levels of supplies are maintained and procedures are performed promptly, accurately, and precisely according to department and hospital policies and procedures.
• Keeps abreast of new developments, techniques and procedures on equipment, tests, and methods as well as other information relating to the laboratory and writes and / or updates procedures for assigned areas as necessary.
• Schedules staff and assign work to ensure that laboratory procedures are performed promptly proficiently, and accurately. (When necessary the supervisor is expected to perform tasks routinely assigned to direct reports.)
• Establishes systems and processes to streamline tasks and eliminate waste. Takes responsibility for the daily operations, both technically and administratively to ensure quality services.
• Participates in the development of departmental staffing, revenue and/or expense budgets and having direct responsibility for adhering to those goals. This includes responding to changes in the business which may affect the ability to achieve the budget goals.
• Responsible for monitoring laboratory business functions such as outreach services (client response, onsite/offsite patient service centers, etc), registrations, laboratory test billing, or send out test referral. May ensure the correct hardware and IT applications are present for staff to perform job functions and participates in the validation of new software applications.
• BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

Minimum Requirements

Education

• Bachelor's Degree
• - Bus/HC/Physical/Life Science
• Bachelor's Degree
• - Bus/HC/Physical/Life Science

Experience

• 2-5 years

Supervisor Experience

• < 2 years

Preferred Requirements

Supervisor Experience

• 2-5 years

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer