The Lab Supervisor oversees the day-to-day operation of the laboratory while remaining actively engaged in hands‑on calibration and technical work. This position provides technical leadership, training, and direction to the lab team while ensuring work is completed accurately, efficiently, and on time.
Key Responsibilities
- Oversee daily laboratory workflow, priorities, scheduling, and turnaround times.
- Assign work based on customer requirements, workload, and technician capabilities.
- Perform hands‑on calibration, testing, troubleshooting, and repair of laboratory equipment.
- Assist technicians with complex calibrations and technical issues.
- Review calibration results and documentation to ensure accuracy, quality, and completeness.
- Provide day‑to‑day direction, technical guidance, training, and mentoring to laboratory employees.
- Monitor work quality and provide coaching and feedback as needed.
- Communicate staffing, performance, operational, and technical concerns to the VP of Calibration.
- Communicate with customers and account managers regarding equipment status, turnaround times, and technical matters.
- Support customer audits, accreditation assessments, and compliance with applicable quality standards.
- Work with Service, Sales, and other departments to resolve technical and customer‑related issues.
- Maintain a safe, organized, and efficient laboratory while promoting quality, teamwork, accountability, and continuous improvement.
Qualifications & Requirements
- High school diploma or equivalent required; Associates degree in Instrumentation or related field or military calibration experience with leadership responsibilities.
- Demonstrated experience in calibration, instrumentation, scales, or a related technical field.
- Strong technical knowledge and troubleshooting skills.
- Previous experience providing technical leadership, training, or supervision preferred.
- Ability to read and interpret technical documents, procedures, and specifications.
- Strong organizational and time‑management skills.
- Ability to communicate effectively with customers and internal teams.
- Ability to work independently while effectively leading and supporting a team.
- Must be willing and able to obtain and maintain a valid CDL if required for the position.
Physical Requirements
- Ability to stand, walk, bend, kneel, and work at a bench or workstation for extended periods.
- Ability to lift, move, and handle equipment and materials as required for laboratory operations.
- Ability to safely use hand tools and other equipment necessary to perform calibration work.
- Ability to work in various physical environments associated with laboratory and industrial equipment.
Note:
This position is classified as non-exempt and is eligible for overtime in accordance with applicable federal and state law. The position is expected to remain actively engaged in hands‑on technical laboratory work while performing supervisory responsibilities.