Laboratory Specimen Collection and Processing Supervisor

Norman Regional Health System; Norman (OK); On-site; USD 43,132 - 70,450; Full time

Benefits offered by this job

Medical benefits

Tuition reimbursement

Retirement plans

Opportunities for advancement

Job summary

A healthcare provider in Norman is seeking an experienced Clinical Laboratory Supervisor responsible for managing phlebotomy and specimen processing operations. The role requires supervision of coordinators and teams to ensure compliance with quality standards and efficient workflows. Candidates should have a Bachelor’s Degree, supervisory experience, and skills in quality assurance. This position offers a competitive salary based on experience and a comprehensive benefits package, making it an excellent opportunity for career growth.

Qualifications

• Bachelor's Degree required, Master's Degree desirable.
• Experience in supervision required.
• Five years as a medical technologist desired.

Responsibilities

• Supervise daily operations of phlebotomy and specimen processing.
• Train, mentor, and evaluate coordinators and staff.
• Ensure compliance with quality standards.

Skills

Supervision

Communication

Team leadership

Quality assurance

Problem resolution

Customer service

Education

Bachelor's Degree

Master's Degree

Tools

Word processing software

Spreadsheets

Job description

Departmental Overview

We are looking for driven people to come be a part of our growing, team-oriented, community-focused Laboratory. We are a high-paced, high-volume lab and have state-of-the-art equipment to get the job done, opportunities for advancement, and also the chance to grow as a current or future leader. NRHS offers competitive pay for our staff, superb benefits, and additional educational opportunities. We hope you will consider joining our team of healers!

Job Summary

The Clinical Laboratory Supervisor for Specimen Collection and Processing is responsible for the daily oversight of phlebotomy and specimen processing operations. This role ensures the accurate and timely collection, labeling, receipt, processing, and distribution of specimens for testing throughout the clinical laboratory. The Supervisor provides direct supervision to the Phlebotomy Coordinator and Processing Coordinator, who in turn oversee inpatient and outpatient phlebotomy teams, laboratory clerks, and lab assistants in the Central Processing department. This position promotes compliance with CAP, CLIA, and hospital standards while fostering a culture of safety, quality, and service excellence.

Key Responsibilities

• Supervise daily operations of phlebotomy and specimen processing, ensuring adequate staffing and workload distribution.
• Provide direct oversight and support to the Phlebotomy Coordinator and Processing Coordinator, ensuring effective leadership across both areas.
• Oversee quality and accuracy of specimen identification, collection, handling, and accessioning.
• Ensure phlebotomy and processing teams adhere to established turnaround times and initiate corrective actions to minimize delays.
• Train, mentor, and evaluate coordinators and their staff; collaborate with the Laboratory Manager to address personnel issues and development needs.
• Review and update section standard operating procedures (SOPs) to maintain regulatory compliance and standardization.
• Participate in CAP inspection readiness, quality assurance programs, and process improvement initiatives.
• Coordinate communication between the pre-analytical team and testing departments to support workflow efficiency and problem resolution.
• Ensure proper use and maintenance of collection and processing equipment, including centrifuges, automation lines, and label printers.
• Assist in managing supply inventory and budgetary control for assigned sections.
• Participate in interviewing, hiring, and onboarding new team members.
• Serve as a resource for specimen acceptability, collection requirements, and phlebotomy best practices.
• Collaborate with nursing and outpatient departments to maintain effective specimen collection procedures and positive patient interactions.

Qualifications

Education

• Bachelor's Degree required.
• Master's Degree desirable.
• Supervises, markets, and sells lab services, negotiates and reviews contracts.

Experience

• Five years as a medical technologist in a clinical laboratory desired but not required, related experience may serve as substitute to certification.
• Experience in supervision required.
• Experience with word processing and spreadsheets required.
• Lab marketing/sales experience desirable.

Licensure/Certification/Registration/Professional Designation ETC

• Registered with ASCP as a Medical Technologist or equivalent desired but not required.

Compensation/Benefits

• $31.31-$51.14/hr depending on previous work experience.
• Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement.

Work Shift

Day

Position Type

Regular Full Time