Lab Lead Outpatient Phlebotomy

Trinity Health Corp.; Ann Arbor (MI); On-site; USD 65,000 - 86,000; Full time

Job summary

Trinity Health is seeking a Lab Section Lead for outpatient phlebotomy. You will lead and coordinate activities of the section and participate in lab procedures, ensuring quality patient care. The role requires travel among Ann Arbor, Ypsilanti, Milan, Plymouth, and Canton locations.

Requirements include a high school diploma and 2–3 years of related experience. Strong accuracy, leadership, and communication skills are essential for this hands-on supervisory position.

Qualifications

• Requires high school diploma or equivalent.
• Two to three years progressively more responsible related work experience.
• Knowledge of chemistry, biology, and mathematics.
• Interpersonal skills necessary to communicate with physicians, nursing staff, clients, and laboratory personnel.

Responsibilities

• Exercise functional supervision over the section Associates by determining work procedures, preparing work schedules, and assigning duties.
• Monitors and ensures quality of work assignments in collaboration with the manager.
• Resolves procedural or minor employee relations problems as they arise.
• Maintains files, procedure manuals, and attendance records.
• Interviews and participates in hiring, evaluation, and disciplinary processes.
• Coordinates training of new associates and provides on-the-job instruction.
• Participates in equipment evaluation and makes recommendations on purchases or leases.
• Performs troubleshooting and some instrument repairs.
• Sets up new methods and procedures as directed by management.
• Assists in development and implementation of section policies and procedures.
• Consults with associates to solve technical and operational problems.

Skills

Chemistry knowledge

Biology knowledge

Mathematics knowledge

Interpersonal skills

Attention to detail

Organizational skills

Leadership

Pediatric phlebotomy

Education

High school diploma or equivalent

Job description

Employment Type: Full time

Shift: Description: Position: Lab Section Lead Department: Outpatient Phlebotomy Shift: Day Status: Full time

Location: Must be able to travel between outpatient lab locations in Ann Arbor, Ypsilanti, Milan, Plymouth and Canton.

POSITION PURPOSE

Leads and coordinates activities of section Associates. Also participates in the performance of laboratory procedures that fall within the range of the section. Provides quality patient care considering age specific, developmental and cultural needs. Demonstrates unit/area-designated competencies.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Exercise functional supervision over the section Associates by determining work procedures, preparing work schedules, and assigning duties, on an as needed basis. Ensures appropriate staffing levels and a smooth transition between shifts.
2. Monitors and ensures quality of work assignments by working closely with manager and associates. Includes review of day-to-day job performance with associates related to quality, promptness and quantity.
3. Resolves procedural or minor employee relations problems which may arise.
4. Establishes and maintains pertinent files, procedure manuals, attendance records according to hospital policy and/or legal requirements.
5. Computes and compiles data concerning the activities and/or associates of the department or section.
6. Participates in the interviewing of prospective Associates as well as the hiring, evaluation and disciplinary processes of Associates. Makes recommendations for promotion, demotion or termination of Associates.
7. Coordinates the training of new Associates and provides on-the-job instruction for all Associates. Participates in the development of training programs. Develops or avails Associates of in-service programs.
8. Participates in the evaluation of equipment and makes recommendations regarding equipment to be purchased or leased.
9. Performs troubleshooting and some instrument repairs.
10. Sets up new methods, test procedures, as directed by manager or section head, makes recommendations regarding feasibility of implementing such procedures on a routine basis.
11. Assists the manager and section head in the development and implementation of section and departmental policies and procedures.
12. Consults with associates to assist in solving technical and operational problems, takes unresolved problems to the manager or section head.
13. Serves as a contact person and problem solver for nursing unit or client office personnel concerning problems that arise in regard to specimens, requests and results that do not require the intervention of a manager or section head.
14. Provides quality patient care considering age specific needs through practice.
15. Maintains good rapport and cooperative relationships.
16. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution.
17. Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to St. Joseph Mercy Hospital. Discusses patient and hospital information only among appropriate personnel in appropriately private places.
18. Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
19. Provides quality patient care by considering the age specific, developmental and cultural needs through competent clinical practice. Demonstrates unit/area competencies.

OTHER FUNCTIONS AND RESPONSIBILITIES

Takes an active role in projects to include research, procedure development, task force participation, cost savings initiatives and problem solving. Performs other duties as assigned.

REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE

Requires high school diploma or equivalent. Two to three years progressively more responsible related work experience.

REQUIRED SKILLS AND ABILITIES

1. Knowledge of chemistry, biology, and mathematics.
2. Interpersonal skills necessary to effectively communicate with physicians, nursing unit personnel, clients, and laboratory and other Health System personnel while reporting and explaining test results, requesting of information, and assigning, orienting and training laboratory personnel.
3. Ability to concentrate and pay close attention to detail when performing job responsibilities.
4. Organizational ability necessary to perform a variety of tests on a large volume of samples with appropriate prioritation of work to ensure that results are provided in a timely manner according to the priority status of request.
5. Leadership skills necessary to implementing new procedures, ensuring that current policies and procedures are adhered to, and maintaining the smooth operation of the section.
6. Performs pediatric blood collections according to procedures which address age specific, developmental and cultural needs of the patient.

OUR Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Company Background

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.