Laboratory Scientist/MLS/CLS/MT Client Services Rep - PRN (8 rotating hours/wk)

Virginia Commonwealth University Health Systems; Richmond (VA); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Technologist Client Services Representative to join their dynamic team. In this role, you will provide accurate technical results and information to healthcare professionals, ensuring exceptional customer service and compliance with regulations. Your expertise will be critical in diagnosing and treating patients effectively. With a strong emphasis on teamwork and communication, you will thrive in a fast-paced environment, contributing to the overall success of patient care. If you are passionate about making a difference in healthcare, this opportunity is perfect for you.

Benefits

Sign-On Bonus

Continuing Education Opportunities

Health Insurance

Paid Time Off

Flexible Scheduling

Qualifications

• Certified as a Medical Technologist or equivalent with ASCP certification.
• Minimum of one year of clinical work experience as a Medical Technologist.

Responsibilities

• Provide accurate technical results for diagnosis and treatment.
• Act as a liaison between the Department of Pathology and healthcare professionals.

Skills

Customer Service Skills

Problem-Solving Skills

Communication Skills

Teamwork

Education

Bachelor's Degree in Clinical Laboratory Science

Master's Degree in Clinical Lab Science

Tools

Laboratory Equipment

Job description

$2,500 Sign-On Bonus for offers accepted by June 30, 2025. Terms and Conditions apply.

Position Overview

The Medical Technologist Client Services Representative (CSR) provides accurate and timely technical results and information to requesting physicians and other healthcare professionals for use in the diagnosis and treatment of disease for patient care.

The Medical Technologist CSR consistently utilizes excellent customer service skills to both internal and external customers. A positive and professional interpersonal style with a strong commitment to teamwork is essential. The MT CSR acts as the technical liaison between the Department of Pathology and the VCUHS environment, observing compliance and HIPAA regulations at all times.

Requirements for Hire

• Certified as a Medical Technologist (MT) or Medical Laboratory Scientist (MLS) by ASCP or equivalent, or Clinical Laboratory Scientist (CLS) by NCA or equivalent, with ASCP Specialty or Categorical certification.

Continued Employment Requirements

• Maintain certification as MT (ASCP), MLS (ASCP), CLS (NCA), or equivalent, including ASCP Specialty or Categorical certification.

Experience

• Minimum of one (1) year of clinical work experience as a Medical Technologist.

Education/Training

• Bachelor's Degree in Clinical Laboratory Science from an accredited program or a Bachelor's Degree in Biological Science with additional certification, or equivalent experience.
• Preferred: Master's Degree in Clinical Lab Science.

Additional Responsibilities

Requires in-depth knowledge of procedures, reporting, and evaluation of results, along with customer service-oriented communication. Participate in training and complete continuing education annually. Coverage for PTO, weather, and emergencies, including rotating weekends, holidays, and evenings, is required.

Physical and Other Requirements

• Prolonged standing and sitting, repetitive motions, handling biohazards, and infectious fluids.
• Strong recall, reasoning, problem-solving, communication skills, and adaptability to a fast-paced environment.

All age groups served. Must comply with physical, mental, and emotional demands of the role.