Laboratory Quality Specialist- Pathology Admin & Support Services

MetroHealth; Cleveland (OH); Hybrid; USD 70,000 - 90,000; Full time

Job summary

MetroHealth Medical Center seeks a dedicated professional to facilitate quality assessment activities within Laboratory Services, focusing on patient safety, regulatory compliance, and performance improvement.

The role ensures testing aligns with CLIA, CAP, and TJC standards, trains staff and residents, and contributes to continuous procedure improvements while collaborating with diverse teams across the MetroHealth System.

Qualifications

• Bachelor's degree in chemical/physical/biological/clinical lab science or medical technology with at least two years of training and/or experience in nonwaived testing.
• 5 years of progressively more responsible experience in the designated specialty.
• Experience with laboratory equipment and computer systems.
• Good interpersonal and communication skills.
• Reliable transportation and ability to rotate locations within The MetroHealth System.
• Ability to interact effectively with a wide range of cultural, ethnic, racial and socioeconomic backgrounds.
• Preferred: 10 years of progressively more responsible experience in the designated specialty or section in the Clinical Laboratory for which the individual is responsible.

Responsibilities

• Facilitate quality assessment activities for Laboratory Services including patient safety initiatives.
• Ensure testing adheres to departmental/system guidelines and CLIA/CAP/TJC standards.
• Identify and recommend improvements in operating procedures.
• Provide training to laboratory staff and residents.
• Collaborate with diverse groups and uphold MetroHealth policies and values.

Skills

Quality assessment

Regulatory compliance

Training staff

Interpersonal skills

Communication skills

Team collaboration

Education

Bachelor's degree in lab science/medical technology

Tools

Laboratory equipment

Computer systems

Job description

Location: METROHEALTH MEDICAL CENTER

Biweekly Hours: 40.00

Shift: 5 days per 2 week period. 12N - 8:30p

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary:

Serves as a facilitator of quality assessment activities for Laboratory Services to include patient safety initiatives, regulatory and accreditation compliance, laboratory safety and performance improvement. Ensures all testing performed adheres to departmental and system guidelines, quality control standards, Clinical Laboratory Improvement Amendments (CLIA) regulations, College of American Pathologists (CAP), The Joint Commission Accreditation (TJC) Standards, and other accrediting agencies. Identifies and recommends improvements in operating procedures. Provides training to laboratory staff and residents. Cooperates with a diverse group of people and skill levels in performing daily operational tasks. Upholds departmental policies and the mission, vision, values, and customer service standards of the MetroHealth System.

Qualifications:

• Required: Bachelor's degree in a chemical, physical, biological, clinical laboratory science, or medical technology from an accredited institution with at least two years of training and/or experience in nonwaived testing in the designated specialty or subspecialty area of service for which the individual is responsible. 5 years of progressively more responsible experience in the designated specialty or section in the Clinical Laboratory for which the individual is responsible. Experience with laboratory equipment and computer systems. Good interpersonal and communication skills. Reliable mode of transportation and ability to rotate locations within The MetroHealth System. Ability to interact effectively with a wide range of cultural, ethnic, racial and socioeconomic backgrounds.
• Preferred: 10 years of progressively more responsible experience in the designated specialty or section in the Clinical Laboratory for which the individual is responsible. Experience in quality assurance preferred. Registered (MT/ASCP, MLS/ASCP, or appropriate ASCP specialty).