Laboratory Operations Technician

Bio-Techne; Austin (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

401k plan & ESPP

HSA & FSA

Job summary

Bio-Techne is seeking a Laboratory Operations support role in Austin, TX to assist daily clinical laboratory operations and ensure regulatory compliance. Responsibilities include specimen check-in, batching, report delivery, inventory management, and coordination with Accounts Receivable for patient billing.

The ideal candidate has a high school diploma (Associate/Bachelor’s preferred) and 0–2 years in a clinical or lab setting, with familiarity in CAP/CLIA/NYS regulations and strong Microsoft

Qualifications

• High school diploma or GED required.
• Associate’s or Bachelor’s degree preferred in chemical/biological sciences or business administration.
• 0-2 years in patient intake, clinical customer service, or a lab setting preferred.
• Experience in regulated clinical environment preferred.
• Familiarity with CAP, CLIA, NYS, and GCP regulations preferred.
• Proficiency with Microsoft Office applications and database management systems.

Responsibilities

• Client Services duties including sample check-in, resolution of discrepancies/missing information, accessioning and batching, report send-out, and addressing client questions.
• Equipment management including maintenance per manufacturers, scheduling planned maintenance with vendors, and validation activities as needed.
• Monitors inventory levels of laboratory reagents, kits, controls, and consumables; conducts periodic inventory audits; initiates purchase requests; maintains inventory records.
• Collects and processes payment for self-pay lab testing; collaborates with Accounts Receivable for timely invoicing.
• Management of records for clinical reports and equipment records.
• Assist with CLIA, CAP, and NYS regulatory activities.
• Identify potential areas for improvement and establish methods for improvement.
• Other duties as assigned.

Skills

Interpersonal communication

Organized and detail-oriented

Customer service

Team collaboration

Problem solving

Follow directions

Lab training

Microsoft Office

Education

HS diploma or GED

Associate or Bachelor’s degree preferred

Job description

By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.

Pay Range

$22.00 - $30.25

Position Summary

This role supports the daily operations of the Clinical Laboratory and ensures compliance with applicable regulatory bodies. This includes accessioning, batching and creating reports for clinical samples, tracking, obtaining patient consent forms, and sending out final reviewed reports to clients for billing. This role is also responsible for managing the electronic equipment scheduling system, records, and conducting laboratory maintenance activities themselves including equipment calibration and maintenance. This role includes management of reagent and consumable inventory and supply.

Key Requirements And Duties

• Client Services duties including sample check-in, resolution of discrepancies/missing information, accessioning and batching, report send-out, and addressing client questions
• Equipment management including ensuring proper equipment maintenance per manufacturers, schedule planned maintenance with vendors, and schedule or perform validations as needed
• Monitors inventory levels of laboratory reagents, kits, controls, and consumable supplies; performs periodic inventory audits; initiates purchase requests; receives and verifies shipments; and maintains inventory records in accordance with laboratory quality requirements
• Collects and processes payment for self-pay lab testing; works with Accounts Receivable to ensure timely monthly invoicing
• Management of records for clinical reports and equipment records
• Assist with CLIA, CAP, and New York State regulatory activities
• Identify potential areas for improvement and establish methods for improvement
• Other duties as assigned

Minimum Education/Experience Requirements

• High school diploma or GED required.
• Associate’s or Bachelor’s degree preferred, ideally in a chemical science, biological science, or business administration discipline.
• 0-2 years of previous experience in patient intake, clinical customer service, or a laboratory setting preferred.
• Experience working in a regulated clinical environment preferred.
• Familiarity with CAP, CLIA, NYS, and GCP regulations preferred.
• Proficiency with Microsoft Office applications and database management systems.

Preferable Skills And Attributes

• Highly organized and detailed
• Minimal documentation errors
• Strong interpersonal, written, and oral communication skills
• Proven problem-solving abilities
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment
• Laboratory training
• Follow directions and instructions accurately

Why Join Bio-Techne

• We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
• We invest in our employees’ financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
• We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
• We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
• We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
• We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Bio-Techne is an E-Verify Employer in the United States.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.

This position requires work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (e.g., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant work status). If you require a reasonable accommodation to complete an application, participate in an interview, or take part in any other stage of the recruitment process, please contact [e-mail] for assistance.