Laboratory Operations Supervisor: Quality & Patient Care

Cone Health; Greensboro (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

Cone Health in Greensboro, NC is seeking a Supervisor Laboratory to oversee daily lab operations, staff performance, and testing workflows on the assigned shift. You will ensure accurate results and timely diagnostic services that support patient care.

The role requires a Bachelor's in medical technology or a related field, plus four years of high-complexity lab experience and ASCP/AMT certification on hire. Leadership experience is preferred.

Qualifications

• Bachelor's degree in medical technology, clinical laboratory science, or chemical, physical, or biological science.

Responsibilities

• Oversee daily laboratory operations and staff performance on assigned shift.
• Review and ensure accuracy of test results and timely diagnostic reporting.
• Maintain compliance with protocols, safety standards, and regulatory requirements.
• Monitor quality control/assurance and instrument/test system performance.
• Coordinate staffing and inventory within budget constraints.
• Provide training and mentoring to staff for competency and professional growth.
• Address customer service issues to ensure operational excellence.

Skills

Staff supervision

Quality control

Regulatory compliance

Education

Bachelor's degree in medical technology or related

Job description

Cone Health in Greensboro, NC is seeking a Supervisor Laboratory to oversee daily lab operations, staff performance, and testing workflows on the assigned shift. You will ensure accurate results and timely diagnostic services that support patient care.

The role requires a Bachelor's in medical technology or a related field, plus four years of high-complexity lab experience and ASCP/AMT certification on hire. Leadership experience is preferred.