Laboratory Operations & Quality Lead

Eurofins; Malvern (Chester County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability insurance

401(k) with company match

Paid vacation & holidays

Job summary

Eurofins USA PSS Insourcing Solutions in Malvern, PA seeks a senior lab operations leader to oversee direct reports, ensure quality, and drive client service in technical settings. This is a full-time role with 8-hour days, core hours 9:00am - 3:00pm, Monday–Friday, with potential overtime or flexible hours as needed.

Excellent benefits include medical, dental, vision, life, disability, a 401(k) with company match, and paid vacation/holidays.

Qualifications

• Bachelor’s degree in biotechnology, biology, chemistry or related science.
• Business Management education or experience preferred
• 3+ years of hands-on related experience
• Scientific background preference towards separations and characterizations methods like liquid chromatography, capillary electrophoresis, and spectrophotometry
• Strong leadership skills
• A good understanding of day-to-day business operations
• Demonstrate strong client service skills, teamwork, and collaboration
• Strong computer, scientific, and organizational skills
• Excellent communication (oral and written) and attention to detail
• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
• Authorization to work in the United States indefinitely without restriction or sponsorship

Responsibilities

• Lead direct reports, group leaders and their teams, and serving clients in technical settings, such as laboratories or manufacturing facilities
• Monthly meetings with each direct report, the Eurofins department, and client managers
• Disseminate administrative communications
• Apply the highest quality standard in all areas of responsibility
• Financial responsibilities as defined by the Director of the department
• Demonstrate and promote the company vision
• Proactively plan and multitask to maximize productivity
• Meet all quality and productivity metrics, and demonstrate strong teamwork and collaboration
• Lead teams, schedules, and train employees in client environment
• Organize technical resources and staff to accomplish client goals within given deadlines
• Ensure adherence to highest quality and efficiency standards in laboratory operations
• Ensure coverage and maximizes performance through management operating systems to gain efficiencies
• Assist Director with business operations as needed
• Stays current on relevant science and technology and consults knowledgeably with client contacts
• Ensure adherence to the highest quality and efficiency standards in laboratory operations
• Ensure coverage across workload scope and high performance from employees and teams
• Foster positive team morale and collaboration across all working environments

Skills

Leadership

Client service

Communication

Teamwork

Laboratory operations

Education

Bachelor's degree in biotechnology/biology/chemistry or related science

Job description

Eurofins USA PSS Insourcing Solutions in Malvern, PA seeks a senior lab operations leader to oversee direct reports, ensure quality, and drive client service in technical settings. This is a full-time role with 8-hour days, core hours 9:00am - 3:00pm, Monday–Friday, with potential overtime or flexible hours as needed.

Excellent benefits include medical, dental, vision, life, disability, a 401(k) with company match, and paid vacation/holidays.