Laboratory Operations Leader: Shape Strategy & Team Excellence

Christiana Care Health System; Newark (DE); On-site; USD 112,000 - 180,000; Full time

Benefits offered by this job

Day-one medical, dental, and vision

Management Incentive Plan (MIP)

403(b) retirement plan

Work/life support programs

Generous paid time off

Job summary

ChristianaCare seeks an accomplished Director of Laboratory Operations to provide strategic and operational leadership for CAP-accredited laboratory services. Reporting to the Campus President, this role shapes the future of laboratory operations while building a collaborative, high-performing culture.

The leader will develop others, establish a clear vision, and foster an environment where teams are empowered to excel and innovate across disciplines.

Qualifications

• Bachelor's degree in medical technology, Medical Laboratory Science or related field.
• MBA or MHA required.
• Experience leading laboratory operations within a large hospital, academic medical center or integrated health system preferred.
• ASCP MLS certification or equivalent sectional certification required.
• Minimum three years of laboratory management or supervisory experience.
• Minimum three years of clinical laboratory bench experience.
• Strong knowledge of clinical and anatomic pathology operations and applicable laboratory regulatory requirements.
• Demonstrated success leading teams, developing leaders, managing complex operations and driving performance improvement.
• Exceptional communication, relationship-building, change leadership and executive-level collaboration skills.

Responsibilities

• Provide strategic and day-to-day leadership for comprehensive laboratory operations, including clinical laboratory services, inpatient blood collection and laboratory informatics.
• Lead, coach and develop laboratory managers, supervisors, technical specialists, medical laboratory scientists, technicians, phlebotomists, informatics professionals and support teams.
• Champion a culture of collaboration, accountability, continuous learning and operational excellence.
• Build strong relationships with physicians, clinical leaders, campus executives and partners across the health system.
• Ensure laboratory quality, safety and regulatory compliance, including CAP, CLIA, Joint Commission, OSHA and HIPAA requirements.
• Lead laboratory quality assurance, performance improvement and CAP inspection readiness in partnership with system laboratory leaders.
• Drive operational and capital planning, workforce productivity, resource stewardship and performance against budget.
• Advance laboratory stewardship by identifying opportunities to reduce unnecessary testing, improve value and minimize avoidable outsourcing.
• Partner with Finance, Engineering, Planning, Supply Chain and other stakeholders on laboratory initiatives, renovations, technology and equipment projects.
• Help create a consistent, systemwide approach to laboratory policies, practices, vendor relationships and continuous improvement.

Skills

Leadership experience

Communication skills

Strategic thinking

Relationship building

Change leadership

Education

Bachelor's degree in medical technology/MLS

MBA or MHA

ASCP MLS certification

Job description

ChristianaCare seeks an accomplished Director of Laboratory Operations to provide strategic and operational leadership for CAP-accredited laboratory services. Reporting to the Campus President, this role shapes the future of laboratory operations while building a collaborative, high-performing culture.

The leader will develop others, establish a clear vision, and foster an environment where teams are empowered to excel and innovate across disciplines.