Laboratory Operations Coordinator

Nemours Children's Health; Orlando (FL); On-site; USD 50,000 - 65,000; Full time

Job summary

Nemours Children's Health in Orlando, FL seeks a Laboratory Operations Coordinator to support daily operations in the Department of Pathology/Clinical Laboratory.

You will help coordinate laboratory reports through LIS and EMR systems, assist with billing interfaces, support quality management activities, arrange outpatient specimen collection, coordinate meetings, and assist with vendor and payment processes.

Qualifications

• Associate degree or higher in healthcare administration, clinical or business sciences required.
• Minimum of one to three years' experience in a related role.
• Prefer experience in a hospital pediatric pathology department and in laboratory quality management/analytics.

Responsibilities

• Manage functions related to laboratory and pathology reports using LIS and EMR.
• Coordinate with billing and third-party service portals to ensure correct orders/results and billing.
• Support quality management activities and prepare performance reports and QM plans.
• Coordinate outpatient specimen collection and verify services delivered per protocol.
• Arrange department meetings and conferences; handle AV and hosting needs for such events.

Skills

LIS usage

EMR navigation

Billing support

Quality analytics

Meeting coordination

Education

Associate degree or higher in healthcare administration, clinical or business sciences

Tools

Laboratory Information System (LIS)

Electronic Medical Records (EMR)

Job description

Job Description

Nemours Children's Health is seeking a Laboratory Operations Coordinator to join our team in Orlando, Florida.

The Laboratory Operations Coordinator provides support to daily operations in the Department of Pathology/Clinical Laboratory, providing support to department physicians, administrators, as well as clinical and business partners.

• Managing functions related to laboratory and pathology reports. Must effectively use Laboratory Information System, Hospital EMR, and third-party service portals as designated, in this function. Also includes actions involving observations of billing and reporting through interfaces. Coordinates with Information Systems and others as needed to ensure proper integration of orders/results and billing for all services.


• Supports quality management activities within the department of pathology/clinical laboratory. This typically includes creating the agenda, preparing and disseminating reports including key performance data, and data as it pertains to quality, safety, and strategic plans. The QM Plan will detail all key elements affecting the quality of department of pathology/clinical laboratory services.


• Coordinates outpatient specimen collection services. This includes utilizing the electronic medical record, hospital and laboratory information systems, for efficient processing of orders for laboratory tests, and provides support service for the department and patients including verifying appropriate outpatient lab services are delivered, distinguishing errors and resolving discrepancies according to protocol.


• Coordinate meetings and conferences for department physicians and leadership; this includes handling information systems related, audio-visual and other hosting matters for such meetings.


• Support preparation of presentations, such as conferences, tumor board, etc. assisting physicians and others with activities related to content and photography of pathology materials including editing of photographic material as directed by pathologists.


• Serves as a delegate in the processing of department invoices and payment requests as assigned. Includes the auditing and investigational efforts to ensure accurate and timely payments of services.


• Coordinates travel for department physicians and others (e.g., visiting candidates or presenters) as needed.


• Manages physician license applications, renewals and related items. Coordinates physician academic appointments.


• Assists physicians with membership activities, regulatory agency visits, inspections, and coordination of resident and fellows through their pathology assignment.


• Performs document searches and general tasks related to journals searches, including use of the Medical Library and medical search engines.


• Assists with provision of pathology or laboratory reports or materials as needed (e.g., patient requests for pathology materials, such as slides, blocks, etc.).

Job Requirements

• Associate degree or higher in healthcare administration, clinical or business sciences required.


• Minimum of one (1) to three (3) years' experience required.


• Prefer experience in a hospital pediatric pathology department. Prefer experience with laboratory quality management and analytics.

About Us

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.

Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.

Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.

Learn more at Nemours.org .