Laboratory Office Assistant - Day Shift (LIS/EPIC)

Samaritan Healthcare; Moses Lake (WA); On-site; USD 30,000 - 47,000; Full time

Job summary

Samaritan Healthcare is seeking an Office Assistant in the Laboratory to greet customers, schedule appointments, and handle calls and mail. You will enter physician orders, retrieve test results from LIS, and assist with billing entries and reports.

The role requires familiarity with EPIC, MS Word, and Excel, plus knowledge of laboratory workflows and medical terminology. A 40-hour day-shift schedule is typical, Monday through Friday.

Qualifications

• Two years of hospital office assistant experience preferred.
• Two years of experience with MS Word and Excel preferred.
• EPIC experience and familiarity with ICD and CPT4 codes preferred.
• Knowledge of general laboratory workflow and basic medical terminology preferred.
• Experience with LIS and billing processes is a plus.

Responsibilities

• Greet customers, schedule appointments, answer and direct telephone calls and mail; assist clients in completing forms.
• Enter physician orders and retrieve test results from the LIS.
• File reports and enter manual charges for proper patient billing.
• Maintain patient logs and assist with LIS and billing compliance/audits.
• Train hospital laboratory staff on EPIC and related systems.

Skills

MS Word

Excel

EPIC

ICD/CPT4 codes

General laboratory workflow

Medical terminology

Education

High school diploma or GED

Tools

EPIC

Meditech

Job description

Samaritan Healthcare is seeking an Office Assistant in the Laboratory to greet customers, schedule appointments, and handle calls and mail. You will enter physician orders, retrieve test results from LIS, and assist with billing entries and reports.

The role requires familiarity with EPIC, MS Word, and Excel, plus knowledge of laboratory workflows and medical terminology. A 40-hour day-shift schedule is typical, Monday through Friday.