Laboratory Manager, Lab Service Center - Full-Time, Day Shift

UChicago Medicine; Orland Park (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

UChicago Medicine is seeking a Laboratory Manager for the Orland Park Laboratory Service Center. This full-time role requires overseeing all technical and administrative aspects of laboratory operations, ensuring compliance, and managing personnel to provide excellent customer service.

The ideal candidate must have 5+ years of lab experience, at least 3 in supervision, and hold a Bachelor's degree in a relevant field. Proficiency in fiscal management and laboratory systems is essential.

Qualifications

• Minimum of five years' experience in a clinical laboratory.
• At least three years at the supervisory level.
• Bachelor's degree from an accredited college in a laboratory science.

Responsibilities

• Manage laboratory operations and compliance.
• Ensure effective budgeting and financial goals.
• Oversee quality metrics and personnel functions.

Skills

Clinical laboratory experience

Supervisory skills

Microsoft Office proficiency

Fiscal management

Knowledge of laboratory equipment

Education

Bachelor's degree in biology or laboratory science

Certification as Medical Laboratory Scientist

Tools

EPIC Beaker Laboratory Information System

Job description

Overview

Be a part of a world-class academic healthcare system, UChicago Medicine, as a Laboratory Manager in the Orland Park Laboratory Service Center. This role is 100% onsite in the greater Chicagoland area and involves planning, organizing, and managing all technical and administrative aspects of the department's pre-analytical, analytical, and post-analytical processes.

Responsibilities

• Manages laboratory operations, ensuring the establishment of appropriate procedures throughout every stage of specimen handling and testing
• Ensures compliance with institutional and departmental policies and procedures; collaborates with section supervisors to ensure appropriate staffing and scheduling
• Builds strong relationships with internal and external stakeholders and promotes excellent customer service
• Ensures effective capital and operations budgeting, cost accounting, cost management, and attainment of overall financial goals
• Oversees department quality program and ensures quality metrics (e.g., turnaround times, quality events) are monitored and met
• Identifies inefficiencies in processes, workflows, and throughput; leads the team in process improvements, quality improvements, and waste reduction while increasing safety
• Ensures laboratory sections are compliant with regulatory and accreditation standards and are inspection-ready at all times
• Oversees responses to Event Reports and coordinates investigations, corrective actions, and resolution with the team
• Oversees personnel functions for laboratory sections; provides daily supervision, hires, issues corrective actions, promotions, and termination of personnel
• Oversees training, orientation, competency, and ongoing continuing education of technical and clerical personnel; conducts performance evaluations with laboratory supervisors
• Maintains personnel files and documentation
• Sponsors employee engagement activities to improve staff job satisfaction
• Ensures employees receive ongoing feedback and development opportunities
• Aligns team goals with the organization\'s PRIDE values
• Communicates updates and changes to the team on a regular basis
• Oversees and participates in external and internal projects to support patient safety and operational excellence
• Works with project teams on action items to meet established deadlines
• Performs other duties as requested by senior management

Required Qualifications

• At least five (5) years’ experience in a clinical laboratory, with a minimum of three (3) years at the supervisory level
• Bachelor’s degree from an accredited college or university in biology or other laboratory science (medical technology, biochemistry, chemistry or related scientific field), with formal business training
• Certification or eligibility as a Medical Laboratory Scientist (MLS), Technologist, or Specialist through the American Society of Clinical Pathologists (ASCP), or equivalent
• Minimum qualifications must satisfy CLIA88 requirements for a technical supervisor
• High degree of computer literacy, including Microsoft Office; knowledge and ability to use laboratory/hospital information systems
• Ability to develop laboratory procedures and policies and ensure timely review
• Knowledge and ability to use automated and conventional laboratory equipment
• Fiscal management experience including budget preparations, reporting and financial analysis

Preferred Qualifications

• Master’s Degree strongly preferred
• Experience with EPIC Beaker Laboratory Information System

Position Details

• Job Type/FTE: Full-Time (1.0)
• Shift: Day Shift
• Work Location: Orland Park
• Unit/Department: Laboratory Service Center
• CBA Code: Non-Union