Medical Laboratory Administrative Assistant

JDM Recruiters; Chicago (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Job summary

A healthcare staffing organization is seeking a Medical Laboratory Administrative Assistant in Chicago, IL to support clinical operations. The successful candidate must be detail-oriented, flexible, and possess strong communication skills. Responsibilities include organizing lab documents, answering phones, and providing customer support. A Bachelor of Science degree is preferred, along with the ability to manage multiple projects. This full-time position offers competitive salary and health benefits.

Qualifications

• Must possess excellent written and oral communication skills.
• Detail-oriented and able to manage multiple work streams effectively.
• Phlebotomy experience is ideal, though not required.

Responsibilities

• Assist clinical operations and provide general administrative support.
• Organize lab documents and perform data entry.
• Contact clients and provide customer support as needed.

Skills

Detail-oriented

Excellent communication skills

Ability to multi-task

Customer support

Microsoft Office proficiency

Education

Bachelor of Science degree

Tools

Microsoft Excel

Microsoft Word

Job description

Medical Laboratory Administrative Assistant

About the job Medical Laboratory Administrative Assistant

Our client is looking for a dynamic laboratory administrative assistant to accurately and efficiently assist clinical operations. A successful candidate will be highly organized and possess an excellent, can-do attitude. This position will report directly to the laboratory director, ensuring the lab director knows what tasks are awaiting his/her input, contacting clients on the director’s behalf, filing and scanning paperwork, performing some data entry, answering phones as needed and providing general administrative support to the laboratory management. The candidate must be flexible, and be able to successfully manage multiple work streams at the same time.

Administrative / Customer Service Responsibilities

• Organize lab documents and paperwork, including filing and data entry
• Answer phones and provide customer support as needed
• Contact clients with information requests, relaying information, clarifying details; resolve and escalate issues/discrepancies
• Update training processes and procedures as needed
• Perform general laboratory work; assist technologists in processing specimens
• Other duties as designated by the director
• Phlebotomy experience is ideal, but not required.

Candidate Must Be:

• Detail-oriented and able to multi-task
• Able to coordinate multiple projects at once
• Obsessive about providing excellent patient and customer support
• Possess excellent written and oral communication skills
• Follow-up and see tasks through to completion
• Excellent working knowledge of Microsoft Office, especially Excel and Word
• Able to learn and grow with the company
• Highly motivated and able to complete ambiguous tasks
• Bachelor of Science degree preferred
• Some science or healthcare background preferred

This position is 5 days a week, Monday – Friday. (Some weekends a holidays) The ideal candidate must be flexible with their availability, especially during the initial training period.

Our client offers a competitive salary and health benefits package for full-time employees. Position is located in Jackson Park Hospital 7531 South Stony Island Avenue.

About Our Client:
We have a dedicated and passionate team of lab technicians, specimen processors, technology, sales and administrative staff throughout Illinois and Northwest Indiana and beyond. We are looking for a candidate who can make an impact on the organization. If you are looking to join a massive organization and hide, don’t come here. Our employees work hard and want to make a difference in the world.