Laboratory Lead: Operations, QA & Team Development

Epic Health; Northern (KY); Hybride; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Paid time off

Professional development

Growth opportunities

Résumé du poste

EPIC Health is seeking a Laboratory Lead to oversee daily operations, support and develop staff, and ensure regulatory compliance across multiple locations. You will lead testing workflows, maintain instruments, and drive quality assurance to deliver accurate diagnostic results.

The role requires strong leadership, proficiency with LIS/EHR, and the ability to travel between clinical sites while maintaining，高 standards and collaboration with leadership and staff.

Qualifications

• Strong working knowledge of clinical laboratory operations, testing procedures, quality control, calibration, reagents, and specimen collection materials.
• Proficiency in operating laboratory instruments and troubleshooting common equipment or workflow issues.
• Knowledge of applicable laboratory regulations, including CLIA, CMS, COLA, and relevant state requirements.
• Experience with laboratory quality assurance, proficiency testing, linearity, and documentation requirements.
• Ability to develop, interpret, and implement laboratory policies and standard operating procedures.
• Strong organizational, analytical, and problem‑solving skills.
• Ability to lead staff, coordinate schedules, deliver training, and address performance or workflow concerns.
• Proficiency with laboratory information systems (LIS), electronic health records (EHR), and Microsoft Office.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities, work independently, and make sound operational decisions within the scope of the role.
• Flexibility to travel between clinical locations as operational needs require.

Responsabilités

• Oversee daily clinical laboratory operations, including testing workflows, equipment performance, specimen processing, and result reporting.
• Monitor laboratory equipment functionality and coordinate maintenance, troubleshooting, and repairs to minimize downtime.
• Ensure laboratory instruments, reagents, controls, and testing materials are properly maintained and used according to established procedures.
• Support the validation and implementation of new testing methodologies, instruments, and laboratory protocols.
• Ensure specimens that can be tested within EPIC's laboratory capabilities are retained and processed internally in accordance with established procedures.
• Provide hands‑on testing support during staffing shortages, high‑volume periods, or other operational needs.
• Monitor testing turnaround times and address workflow issues that may delay results.
• Coordinate laboratory staffing and schedules to maintain adequate coverage across laboratory sections and locations.
• Communicate schedule changes and staffing concerns to management promptly.
• Train, coach, and support laboratory technicians to ensure competency, consistency, and adherence to established protocols.
• Monitor staff performance, identify training needs, and promptly communicate performance deficiencies to management.
• Support onboarding and competency development for new employees.
• Promote accountability, collaboration, and clear communication across the laboratory team.
• Foster a positive, professional work environment that balances high standards with teamwork and morale.

Connaissances

LIS & EHR

Staff leadership

Regulatory knowledge

Quality assurance

Policies & SOPs

Analytical skills

Communication skills

Multi-tasking

Travel flexibility

MS Office

Formation

Clinical Laboratory Experience

Outils

LIS software

Calibrations equipment

Description du poste

EPIC Health is seeking a Laboratory Lead to oversee daily operations, support and develop staff, and ensure regulatory compliance across multiple locations. You will lead testing workflows, maintain instruments, and drive quality assurance to deliver accurate diagnostic results.

The role requires strong leadership, proficiency with LIS/EHR, and the ability to travel between clinical sites while maintaining，高 standards and collaboration with leadership and staff.