Laboratory General Supervisor

MainStreet Family Care; Wake Forest (NC); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

401(k) with company match

Health, dental, and vision insurance

Job summary

MainStreet Family Care in Wake Forest, NC seeks a Laboratory General Supervisor to lead high-complexity real-time PCR testing and diagnostic workflows. You will oversee testing duties, quality standards, and collaboration with clinical teams to deliver accurate results for patient care.

The role requires CLIA-compliant credentials or a relevant bachelor’s degree with molecular/PCR experience, plus prior supervision and high-volume lab exposure. Competitive benefits accompany growth opportunities.

Qualifications

• Medical laboratory certification or a CLIA-compliant Bachelor's degree
• Two years clinical lab experience including molecular or PCR testing
• Experience in high-volume urgent care or clinical lab settings preferred

Responsibilities

• Perform CLIA high-complexity, real-time PCR testing per protocols and regulatory requirements
• Collect, prepare, process, and analyze patient specimens
• Document laboratory results accurately in the EMR
• Maintain quality control, calibration, and routine maintenance of lab equipment
• Ensure compliance with CLIA, OSHA, HIPAA, and infection control standards
• Manage specimens for internal and external testing as needed
• Monitor inventory, reagents, and expiration dates
• Troubleshoot testing discrepancies and equipment issues
• Maintain clean, safe laboratory environment
• Collaborate with providers and clinical staff to support operations
• Provide supervision for day-to-day test performance

Skills

Real-time PCR

Molecular diagnostics

CLIA standards knowledge

Attention to detail

Troubleshooting

Communication skills

Teamwork

Fast-paced environment

Education

Bachelor's degree in chemical/biological/clinical/medical lab science

Job description

Laboratory General Supervisor – Wake Forest, NC

MainStreet Family Care operates over 60 fast-growing urgent care clinics across Alabama, Florida, Georgia, and North Carolina. As we continue expanding access to high-quality healthcare in rural communities throughout the southeastern U.S., our mission remains the same: quality care, close to home.

Due to continued growth, we are seeking a Laboratory General Supervisor to join our clinical team in the Wake Forest, NC area. This role plays a vital part in delivering accurate, timely diagnostic results through high-complexity real-time PCR testing and other laboratory procedures that directly impact patient care.

The Laboratory General Supervisor is responsible for all testing duties, quality standards, and MainStreet Family Care values. This position supports providers and lab techs by producing reliable laboratory results that enable efficient diagnosis and treatment.

Key Responsibilities

• Perform CLIA high-complexity, real-time PCR testing in accordance with established protocols and regulatory requirements
• Collect, prepare, process, and analyze patient specimens
• Accurately document laboratory results in the electronic medical record
• Perform quality control procedures, calibration, and routine maintenance on laboratory equipment
• Ensure compliance with CLIA, OSHA, HIPAA, and infection control standards
• Prepare and manage specimens for internal and external testing as needed
• Monitor laboratory inventory, reagents, and expiration dates
• Identify, troubleshoot, and report testing discrepancies, equipment issues, or quality concerns
• Maintain a clean, organized, and safe laboratory environment
• Collaborate with providers and clinical staff to support efficient operations
• Providing supervision for day-to-day test performance

The Opportunity

• Perform advanced molecular diagnostic testing in a growing healthcare organization
• Make a direct impact on patient outcomes through accurate, rapid diagnostics
• Support healthcare access in traditionally underserved communities
• Competitive compensation with strong benefits and growth opportunities

Minimum Qualifications

• Medical laboratory certification, or a Bachelor's degree in chemical, biological, clinical, or medical laboratory science that is compliant with CLIA standards.
• Two (2) years of clinical laboratory experience, including molecular or PCR-based testing

Preferred Qualifications

• Five (5) years of clinical laboratory experience
• Experience performing high-complexity real-time PCR testing in a regulated laboratory environment
• Experience in urgent care, primary care, or high-volume clinical settings

Required Skills, Knowledge, And Abilities

• Proficiency in real-time PCR and molecular diagnostic techniques
• Knowledge of high-complexity laboratory testing standards and CLIA requirements
• Strong attention to detail and quality assurance practices
• Ability to troubleshoot testing and equipment issues
• Effective communication and teamwork skills
• Ability to work efficiently in a fast-paced environment

Schedule

• Approximately 30-40 hours per week
• 10-hour shifts, scheduled across 7 days per week
• Rotating shifts, including weekends and holidays as needed
• Schedule may vary based on operational and testing volume needs

Compensation & Benefits

• Position begins at $22/hr
• 401(k) with company match
• Health, dental, and vision insurance contribution
• Paid time off (PTO)
• Employee Assistance Program
• Referral programs