Laboratory General Supervisor

MainStreet Family Urgent Care; Durham (NC); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

401(k) with company match

Health, dental, vision insurance

Paid time off

Employee Assistance Program

Referral programs

Job summary

MainStreet Family Care seeks a Laboratory General Supervisor in Wake Forest, NC to lead high-complexity PCR testing, manage specimens, and ensure quality in a growing urgent care network. The role supports providers and lab techs to deliver rapid, accurate results, with opportunity for growth within a patient-focused organization.

The ideal candidate has real-time PCR expertise, CLIA knowledge, and a track record of quality assurance in fast-paced clinical labs.

Qualifications

• Medical laboratory certification or a CLIA-compliant Bachelor's degree.
• Two years of clinical laboratory experience including molecular or PCR testing.
• Preferred: five years of clinical laboratory experience in a high-volume setting.

Responsibilities

• Perform CLIA high-complexity, real-time PCR testing per protocols.
• Collect, prepare, process, and analyze patient specimens.
• Document laboratory results in the EMR.
• Perform quality control, calibration, and routine maintenance on equipment.
• Ensure CLIA, OSHA, HIPAA, and infection control compliance.
• Prepare and manage specimens for internal and external testing.
• Monitor inventory, reagents, and expiration dates.
• Identify, troubleshoot, and report testing discrepancies and equipment issues.
• Maintain a clean, organized, and safe laboratory environment.
• Collaborate with providers and lab staff to support operations.
• Provide supervision for day-to-day test performance.

Skills

Real-time PCR

Molecular diagnostics

CLIA knowledge

Quality assurance

Troubleshooting

Communication

Teamwork

Fast-paced environment

Education

Medical laboratory certification

Bachelor's degree in chemistry/biology/clinical/medical laboratory science

Job description

Laboratory General Supervisor– Wake Forest, NC

MainStreet Family Careoperatesover 60 fast-growing urgent care clinics across Alabama, Florida, Georgia, and North Carolina. As we continue expanding access to high-quality healthcare in rural communities throughout the southeastern U.S., our missionremainsthe same: quality care, close to home.

Due to continued growth, we are seeking a Laboratory General Supervisorto join our clinical team in the Wake Forest, NCarea. This role plays a vital part in deliveringaccurate,timelydiagnostic results through high-complexity real-time PCR testing and other laboratory procedures that directlyimpactpatient care.

The Laboratory General Supervisoris responsible forall testing duties, quality standards, and MainStreet Family Care values. This position supports providers and lab techs by producing reliable laboratory results that enable efficient diagnosis and treatment.

Key Responsibilities

• Perform CLIA high-complexity, real-time PCR testingin accordance withestablished protocols and regulatory requirements
• Collect, prepare, process, and analyze patient specimens
• Accurately document laboratory results in the electronic medical record
• Perform quality control procedures, calibration, and routine maintenance on laboratory equipment
• Ensure compliance with CLIA, OSHA, HIPAA, and infection control standards
• Prepare and manage specimens for internal and external testing as needed
• Monitor laboratory inventory, reagents, andexpirationdates
• Identify, troubleshoot, and report testing discrepancies, equipment issues, or quality concerns
• Maintain a clean, organized, and safe laboratory environment
• Collaborate with providers and clinical staff to support efficient operations
• Providing supervision for day-to-day test performance

The Opportunity

• Perform advanced molecular diagnostic testing in a growing healthcare organization
• Make a direct impact on patient outcomes throughaccurate, rapid diagnostics
• Support healthcare access in traditionally underserved communities
• Competitive compensation with strong benefits and growth opportunities

Minimum Qualifications

• Medical laboratory certification, or aBachelor's degree in chemical, biological, clinical, or medical laboratory science that is compliant with CLIA standards.
• Two (2) years of clinical laboratory experience, including molecular or PCR-based testing

Preferred Qualifications

• Five (5) years of clinical laboratory experience
• Experience performing high-complexity real-time PCR testing in a regulated laboratory environment
• Experience in urgent care, primary care, or high-volume clinical settings

Required Skills, Knowledge, and Abilities

• Proficiencyin real-time PCR and molecular diagnostic techniques
• Knowledge of high-complexity laboratory testing standards and CLIA requirements
• Strong attention to detail and quality assurance practices
• Ability to troubleshoot testing and equipment issues
• Effective communication and teamwork skills
• Ability to work efficiently in a fast-paced environment

Schedule

• Approximately 30-40hoursper week
• 10-hour shifts, scheduled across 7 days per week
• Rotating shifts, including weekends and holidays as needed
• Schedule may vary based on operational and testing volume needs

Compensation & Benefits

• Position begins at $25/hr
• 401(k) with company match
• Health, dental, and vision insurance contribution
• Paid time off (PTO)
• Employee Assistance Program
• Referral programs