Laboratory Billing Supervisor

Care New England; Warwick (RI); On-site; USD 70,000 - 100,000; Full time

Job summary

Care New England is seeking a Laboratory Billing Supervisor in Warwick, RI, to coordinate billing activities across the laboratory and ensure accurate charges. The role includes auditing processes, educating staff, and developing procedures to minimize errors.

The supervisor will manage Epic queues and oversee specimen-related tasks in a dynamic healthcare environment. Qualifications include a Bachelor's in laboratory science, 3–5 years of related experience, and ASCP certification.

Qualifications

• Bachelor's degree in laboratory science required.
• Minimum 3–5 years of related experience.
• ASCP or other lab certification required.
• Knowledge of pathology/laboratory medicine and billing.
• Ability to troubleshoot billing issues.
• Quality improvement and problem resolution skills.

Responsibilities

• Coordinate billing activities and resolve daily errors promptly.
• Educate laboratory staff to reduce billing errors.
• Develop billing procedures for manual entry and error resolution.
• Manage Epic work queues for the laboratory.
• Conduct periodic audits to ensure proper charges.
• Plan staffing for sick/vacation/LOA.
• Oversee specimen procurement, preparation, and analysis.
• Stay current on specialty by attending seminars and reading journals.
• Perform other related duties as assigned.

Skills

Billing

Quality improvement

Problem solving

Staff training

Auditing

Education

Bachelor's degree in lab science

Master's degree in lab science (preferred)

Tools

Epic

Job description

Job Summary

The Laboratory Billing Supervisor coordinates and completes laboratory related billing including conducting audits, correcting errors, training laboratory staff on billing procedures and identifying system wide issues.

Duties & Responsibilities

• Coordinate billing related activities required by the laboratory including the resolution of daily errors in a timely manner.
• Provide education to the laboratory staff to reduce billing errors.
• Develop billing procedures related to manual entry, error identification, and resolution.
• Manage laboratory related Epic work queues in a timely manner.
• Perform periodic audits of the billing process in the laboratory to determine if charges are being created appropriately.
• Create schedules and evaluate staffing needs for sick, vacation and LOA’s.
• Oversee the procurement, preparation, and analysis of patient specimens according to established procedures.
• Maintain current knowledge of specialty by attending seminars, in-services and reading journals.
• Performs all other related duties as assigned.

Requirements

• Bachelor's Degree Required, Master's Degree Preferred; Field of study: biological, chemical, physical or clinical laboratory science.
• Minimum 3 to 5 Years of job-related experience required.
• American Society for Clinical Pathology (ASCP) or other nationally recognized laboratory certification required.
• Knowledge of pathology/laboratory medicine and billing
• Ability to troubleshoot billing issues
• Skilled in quality improvement and problem resolution

About Us

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.

EEO Statements

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.