Laboratory Assistant M-F 9:00am - 5:30pm

Kybloodcenter; Lexington (KY); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Kentucky Blood Center in Lexington, KY seeks an organized Laboratory Assistant to support testing and reference lab operations. You will handle customer inquiries, data entry, sample intake, and documentation, working closely with laboratory technologists and hospital customers.

The role requires strong clerical skills, multi-tasking ability, and attention to detail in a fast-paced clinical setting. Monday through Friday, 9:00am–5:30pm, on-site at Beaumont Center.

Qualifications

• High school diploma or equivalent; healthcare experience preferred.
• 2+ years in customer service or clerical work in a healthcare setting preferred.
• Proficiency with MS Office; familiarity with Word/Excel; data entry skills.

Responsibilities

• Respond to hospital and internal requests by phone, email, or fax; ensure prompt resolution and reporting.
• Enter data in BBCS, Excel, and Word; maintain accurate records.
• Receive samples, track paperwork, and prepare for testing or dispatch.
• Support lab staff and manage inventory and stock of supplies.

Skills

Customer service

Data entry

MS Office

Communication

Multi-tasking

Education

High school diploma or equivalent

Tools

Word

Excel

BBCS

Office equipment

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Laboratory Assistant M-F 9:00am - 5:30pm

Laboratory-Reference Full-Time Clerical Beaumont Center, Lexington, KY, US

2 days ago Requisition ID: 2139

Community matters: Join our team and leave your mark on local lives.

Receive a $1,000 sign-on bonus after successful completion of 90-days of employment (Must be hired after 11/1/26).

KBC is seeking a flexible, team player with great customer service skills to provide administrative and general technical support for multiple Technical Services departments. The position will perform a variety of duties to assist Testing and Reference Laboratory Technologists/Technicians, and will interact with hospital customers, and other stakeholders. Reports to the Laboratory Director.

The regular schedule for this position is 9:00am - 5:30pm, Monday through Friday.

Key Responsibilities:

• Provides customer service to hospitals and internal stakeholders by responding to requests via phone, email, and fax; ensures prompt resolution and follows-up with reports.
• Performs data entry tasks by updating information in BBCS, Excel spreadsheets, and Word documents.
• Receives samples into department, completing related system tracking and paperwork.
• Pulls tubes and prepares for testing or send out (parvo, donor, genotyping, and titer testing.)
• Responsible for departmental inventory control (reagent, red blood cells); monitors product levels and performs counts as needed, keeping leadership apprised.
• Orders and maintains laboratory supply stock.
• Files and archives testing records, validations, training documents, and other records.
• Completes internal audit processes on departmental functions; records and communicates results.
• Performs donor notifications, lookback notifications and other notifications as needed.
• Performs quality control measures, calibration, and maintenance on laboratory equipment (such as multi timers, centrifuges, and blood storage equipment).
• Fulfills other administrative support duties as assigned.

Working Conditions: This position requires the ability to:

• Frequently sit, stand, and walk.
• Fulfill basic clerical duties (typing/writing) for extended periods of time.
• Occasionally lift/carry up to 35 pounds without assistance.
• Occasionally bend or reach to perform various job tasks.
• Analyze complex situations and make sound decisions.
• Adapt to changing priorities and work under pressure.
• Visually differentiate and identify specific colors, and various shades.

Qualifications:

• High school diploma or equivalent with appropriate combination of experience required; preference given to qualified applicants with related education or training.
• 2+ years of customer service or clerical experience in a healthcare environment required; background in a laboratory or blood banking setting is a plus.
• MS office proficiency with working knowledge of Word and Excel; data entry/keyboarding skills and familiarity with web applications, custom systems, and office equipment/devices.
• Strong customer service skills with the ability to multi-task.
• Requires occasional scheduling flexibility.

We are an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.