Laboratory Assistant III

Springfield Clinic; Springfield (IL); On-site; USD 32,000 - 45,000; Full time

Job summary

Springfield Clinic is seeking a Laboratory Assistant 3 to support urine microscopy, culture setup, and bone marrow processing. You will assist in processing specimens, review bills, and help manage inventory while maintaining HIPAA compliance and strong customer service.

The role requires high school graduation or GED and prior phlebotomy/medical lab experience, with the ability to handle a fast-paced, multitasking environment and stand for long periods.

Qualifications

• High school diploma or GED required.
• Must have previous phlebotomy and medical lab experience.
• After six months, be fully capable of performing duties.

Responsibilities

• PROCESSING - receive specimens, ensure samples are present for testing, aliquot as needed, send out for departments, process add-on tests, handle mailings, and reportable test levels to health dept.
• ASSIST WITH BONE MARROW - collect supplies, prepare paperwork, make smears, choose tubes/media for tests, assist physician as needed.
• URINE MICROSCOPY - operate microscope, identify crystals/cellular structures, correlate with results.
• MICROBIOLOGY - set up cultures, maintain identity, organize workflow.
• BILLING - post patient charges, review invoices, request credits, assist with inventory and LIS coordination.
• Answer phones and contact patients or physician offices.
• Comply with incident reporting policy and Springfield Clinic procedures.
• Adhere to OSHA training and Springfield Clinic policies.
• Provide excellent customer service per SC Way philosophy.

Skills

Phlebotomy experience

Medical lab experience

Multi-tasking

Problem solving

Communication skills

Standing stamina

Education

High School diploma or GED

Job description

The Laboratory Assistant 3 is responsible for urine microscopy, setting up microbiology specimens, assisting in processing specimens from bone marrow, setting up and processing culture specimens as assigned, posting charges, reviewing bills and assisting with inventory as assigned.

Job Relationships

Reports to the Laboratory Manager or Lab Supervisor

Principal Responsibilities

• PROCESSING - responsible for receiving specimens, ensure all samples are present for testing requested, aliquot specimens when needed, sort or send out specimens for each department, process requests for add-on testing, handle Airborne and Federal Express mailings, and send out reportable test levels to State Public Health Department.
• ASSIST WITH BONE MARROW - Phlebotomist must be able to work quickly, confidently and not faint. Responsible for the collection of supplies and reagents and paperwork. Must have the dexterity to make smears, determine what tubes or media to be used for special testing and assist physician as needed.
• URINE MICROSCOPY - must be able to use a microscope, show competency in identifying crystals, cellular structures and correlate biochemical results with microscopy.
• MICROBIOLOGY - must be able to set up cultures, maintain identity accurately and organize work.
• BILLING - responsible for posting patient charges into the billing program, performing invoive review, requesting credits when necessary and assisting inventory clerk and LIS Coordinator as needed.
• Will answer phones and contact patients or physician offices.
• Comply with the Springfield Clinic incident reporting policy and procedures.
• Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
• Provide excellent customer service and adhere to SC Way customer service philosophy.
• Perform other job duties as assigned.

Education/Experience

• High School graduate or GED required and provide documentation.
• Must have previous phlebotomy and medical lab experience.
• After six (6) months of employment should be fully capable of performing job duties accurately and completely.

Knowledge, Skills and Abilities

• Ability to multi-task and organize large volumes of work accurately.
• Must have good problem solving skills.
• Must have independently research questions and be able to communicate facts and ideas to other laboratories and clinic personnel.
• Must be able to handle heavy workloads, competing demands and stress well.
• Must be able to stand 90% of the time for an 8 hour work day.
• Must be able to lift occasional light load of 20 pounds.

PHI/Privacy Level

HIPAA2