Laboratory Assistant - Children's Pavilion

Orlando Health; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Orlando Health Arnold Palmer Hospital for Children in Orlando, FL is seeking a Laboratory Assistant II to join their accredited pediatric lab team. The role performs specimen receiving, processing, patient registration, and operates within hospital information systems, ensuring accurate test orders and timely delivery of samples.

Candidates should have a High School Diploma or GED, a Phlebotomy certification, and at least two years of lab or patient-care experience.

Qualifications

• High School Diploma or GED equivalency.
• Phlebotomy certification/licensure required.
• Two years of laboratory or patient care experience; current student pursuing related degree may substitute for up to two years of the required experience.

Responsibilities

• Register patients and handle specimen receiving and processing.
• Maintain department supplies and respond to customer service issues.
• Demonstrate knowledge of specimen collection and handling requirements.
• Operate laboratory information systems and equipment, including downtime procedures and scheduling.
• Maintain professional relationships and ensure prompt customer service responses.
• Process pathology specimens as appropriate.
• Train staff as required.
• Support flexible hours to meet department needs.
• Assist with maintaining and cleaning laboratory equipment.
• Follow policies to meet regulatory and accreditation requirements.
• Maintain attendance in line with policies and standards.
• Comply with all Orlando Health policies.

Education

High School Diploma or GED equivalency

Job description

Orlando Health Arnold Palmer Hospital for Children
Providing compassionate care to the children, teenagers and young adults of Central Florida for more than 30 years, Orlando Health Arnold Palmer Hospital for Children is located on the downtown Orlando campus and includes 156 licensed beds for specialized care for children as well as the Bert Martin’s Champions for Children Emergency Department & Trauma Center, offering trauma care for children as the pediatric site of the Orlando Health ORMC Level One Trauma Center. State-of-the-art pediatric services are provided by a comprehensive staff that includes pediatric subspecialty physicians and a nursing team that is “Magnet” recognized for nursing excellence and high-quality patient care. The hospital also has earned national recognition for 12 consecutive years as a “Best Children’s Hospitals” by U.S. News & World Report and was included, together with Orlando Health ORMC, in the IBM Watson Health 100 Top Hospitals® list for 2021.

Position Summary

Providing compassionate care to the children, teenagers and young adults of Central Florida for more than 30 years, Orlando Health Arnold Palmer Hospital for Children is located on the downtown Orlando campus and includes 156 licensed beds for specialized care for children as well as the Bert Martin’s Champions for Children Emergency Department & Trauma Center, offering trauma care for children as the pediatric site of the Orlando Health ORMC Level One Trauma Center. State-of-the-art pediatric services are provided by a comprehensive staff that includes pediatric subspecialty physicians and a nursing team that is “Magnet” recognized for nursing excellence and high-quality patient care. The hospital also has earned national recognition for 12 consecutive years as a “Best Children’s Hospitals” by U.S. News & World Report and was included, together with Orlando Health ORMC, in the IBM Watson Health 100 Top Hospitals® list for 2021.

Arnold Palmer Hospital for Children Laboratory is seeking a Laboratory Assistant II.

The Laboratory Assistant performs specimen receiving and processing duties, registers patients, enters orders in the computer system, centrifuge specimens, labels and aliquot samples, delivers to test site, stores samples, slides, blocks, etc.

Shift: First/ FT

Responsibilities

Essential Functions

• Provides support in the areas of patient registration, third party reimbursement requirements and regulations.
• Maintains department supplies and customer supply orders.
• Demonstrates knowledge of specimen collection and handling requirements.
• Performs all departmental functions and has a thorough knowledge of hospital and laboratory information systems, to include downtime functions, specimen processing, transportation, billing, reference testing and scheduling.
• Maintains positive customer service relationships at all times and proactively responds to customer service issues.
• Processes pathology specimens as appropriate.
• Trains staff as required.
• Ability to work flexible hours to meet the needs of the department.
• Excellent interpersonal skills to work cooperatively with all team members and respond to customer phone calls.
• Assist in maintaining and cleaning of laboratory equipment, i.e., refrigerators, centrifuges.
• Follows the established policies and procedures to meet regulatory and accrediting agency requirements.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Responsible for maintaining an active role in the laboratory Quality Improvement Program.
• Maximizes productivity, customer satisfaction and profitability.
• Documents specimen quality issues.
• Adheres to infection control and safety practices and keeps a clean and organized work area.
• Maintains confidentiality of patient record, hospital and departmental matters at all times.
• Performs filing of reports and requisitions.
• Assists with charting and report distribution via telephone, fax, or as appropriate.
• Reads and understands a Physician's laboratory test order.
• Schedules Pathologists, Histotechnicians or Transportation Reps as needed.
• Assists with bone marrow collection and processing.
• May perform phlebotomy as necessary (must have approved competency on file before completing).

Qualifications

Education/Training

High School Diploma or GED equivalency

Licensure/Certification

Phlebotomy

Experience

Two (2) years of laboratory experience or patient care experience. Current student seeking higher educational degree or certification in a science field, such as nursing, medical technology, pre-med, or related clinical field may be substituted for up to two years of the required experience.