Laboratory Administrative Coordinator

IDEXX; United States; On-site; USD 48,000 - 54,000; Full time

Benefits offered by this job

Annual cash bonus

Merit increase

Health insurance

Dental insurance

Vision insurance

5% 401k match

Employee stock program

Foundation donation matching

Job summary

IDEXX is seeking a Laboratory Administrative Coordinator to provide high-level administrative, operational, and data management support for clinical laboratory operations at our NORTH GRAFTON, MA location. You will act as a liaison among lab personnel, pathology staff, clients, vendors, and internal stakeholders to ensure efficient processing, tracking, documentation, and reporting of specimens.

This full-time role includes day-one benefits, exposure to LIS/LIMS systems, and opportunities to

Qualifications

• Strong data entry and computer skills with up-to-date software proficiency.
• Advanced Microsoft Office skills including Excel, Outlook, Word, Teams and SharePoint.
• Ability to collaborate professionally and communicate via email and Teams daily.
• Scientific or laboratory background; understanding lab terminology and processes.
• Excellent organization to manage calendars, documents, priorities and deadlines.
• Proactive ownership with ability to follow through and inform stakeholders.
• Process-minded to create checklists, improve workflows and build repeatable systems.
• Strong attention to detail and multitasking ability.
• Experience managing administrative tasks in fast-paced settings.

Responsibilities

• Coordinate receipt, accessioning, tracking, storage, and disposition of specimens.
• Maintain specimen records and ensure complete documentation through testing lifecycle.
• Support workflow by monitoring turnaround times, sample status, and metrics.
• Manage laboratory reports, correspondence, meeting schedules, and documentation.
• Assist study managers with operational projects, clinical trials, and QA checks.
• Investigate discrepancies and resolve workflow issues promptly.
• Utilize LIS/LIMS and other databases to manage specimen and testing data.
• Perform data entry, validation, quality checks, and report generation.
• Support laboratory audits, inspections, and accreditation activities.

Skills

Data entry

Excel

MS Office

Collaboration

Lab background

Organization

Presentation

Proactive ownership

Process improvement

Attention to detail

Tools

LIS

LIMS

SharePoint

Teams

Outlook

Excel

Job description

As a Laboratory Administrative Coordinator , you provide high-level administrative, operational, and data management support for clinical laboratory operations.

You serve as a key liaison between laboratory personnel, pathology staff, clients, vendors, and internal stakeholders to ensure the efficient processing, tracking, documentation, and reporting of clinical pathology specimens.

(This is a full‑time position with excellent day‑one benefits.)

If you’d like more information about laboratory jobs at IDEXX before applying, you can explore our Laboratory Careers web page: https://careers.idexx.com/us/en/referencelaboratories

Why this role matters:

IDEXX reference laboratories is a global network united by a shared commitment to enhancing pet care where the true strength in our name is the people behind it, including this role. Our reference laboratories make it possible for our customers to discover more with our unrelenting commitment to innovation, personalized support, guidance, and expertise, while providing the most complete and advanced menu of diagnostic tests along with technology and tools. The focus on enhancing the lives of people and pets, starts with our own employees and empowering them to achieve their goals, focusing on continuous improvement, and supporting the strong collaboration and inclusiveness that exist in our team.

In this role:

• You will coordinate and monitor the receipt, accessioning, tracking, storage, and disposition of clinical pathology specimens.
• You will maintain specimen records and ensure complete documentation throughout the testing lifecycle.
• You will support laboratory workflow processes by monitoring turnaround times, sample status, and workflow efficiency metrics.
• You will manage laboratory reports, correspondence, meeting schedules, and operational documentation.
• You will assist study managers with operational projects, clinical trials, compliance‑related activities and quality assurance checks
• You will investigate specimen discrepancies, missing documentation, and workflow issues and facilitate timely resolution.
• You will utilize Laboratory Information Systems (LIS), Laboratory Information Management Systems (LIMS), and other laboratory databases to manage specimen and testing information.
• You will perform data entry, validation, quality checks, and report generation with a high degree of accuracy.
• You will support laboratory audits, inspections, and accreditation activities.

What you need to succeed:

• You have an excellent skillset working with computers and data entry skills utilizing the most up‑to‑date programs.
• You have advanced Microsoft Office proficiency, including Excel (formulas, pivot tables, data cleanup, basic analysis), and strong use of Outlook, Word, Teams, and SharePoint for workflow coordination.
• You are able to collaborate with other labs in a professional manner as well as utilizing email and Microsoft Teams on a daily basis.
• You have a scientific or laboratory background.
• You will be working with laboratory sample data so you’ll need to be able to understand the terminology and processes.
• You possess high organizational discipline, and are able to manage calendars, documents, priorities, and competing deadlines with structure and consistency.
• You practice proactive ownership, are able to take charge of situations, follow through without reminders, and keep others informed.
• You have process‑minded thinking by creating checklists, improving workflows, and building repeatable systems rather than reinventing tasks each time.
• You have a good attention to detail and are a strong multitasker with the ability to shift priorities.
• You bring a proven track record of managing administrative tasks in a fast‑paced environment and the ability to self‑manage.
• You have excellent presentation skills and know how to prepare material for meeting agendas.
• This is a laboratory, so there is potential exposure to biohazards, agents known to cause zoonotic diseases, and hazardous chemicals.

What you can expect from us:

• Hourly pay rate targeting: $23.50 / hour (may vary based on experience)
• Opportunity for annual cash bonus
• Opportunity for performance based annual merit increase
• Health / Dental / Vision benefits starting day one
• 5% matching 401k
• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!

Schedule:

• This is a full‑time position with benefits.
• The hours for this position are: 8 AM - 4:30 PM (there is some flexibility with these hours).
• The schedule for this position is: Tuesday – Saturday.
• During training, your schedule will be Monday - Friday until you have completed all training necessary.
• Hours may vary based on needs of the lab.
• Reliable attendance is essential to this position.

Why IDEXX:

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.

We have customers in over 175 countries and a collaborative global workforce. Our culture is one that embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Knowing our work makes a meaningful impact on the health and well‑being of pets and people is what motivates us every day. If meaningful work and a sense of purpose are at the top of your list, you’ll find it here.

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign‑born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

As a Laboratory Technician, you will work on site in our NORTH GRAFTON, MA lab.

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