Labor Relations Specialist

Dufry Careers; Bethesda (MD); On-site; USD 34,577 - 39,537; Full time

Benefits offered by this job

Health, dental & vision insurance

Paid time off

Employee assistance program

Career growth opportunities

Referral program

Job summary

Dufry Careers is seeking a Labor Relations Specialist based at our North America Support Center in Bethesda, MD. You will help manage labor relations programs, support negotiations, and ensure compliant administration of collective bargaining agreements.

Ideal candidates bring at least two years of HR experience in labor relations, plus familiarity with hospitality/retail environments. Strong communication and analytical skills are essential to partner with multiple stakeholders.

Qualifications

• Education and experience must exceed 2 years.
• Requires 2 years HR experience in Labor Relations.
• 2 years in Hospitality, F&B and/or Retail industries.
• Knowledge of employment laws and regulations.
• Strong written and verbal communication skills.

Responsibilities

• Maintains and communicates the company's labor relations programs, policies, and procedures.
• Assists Labor Relations team with researching grievances and arbitration; supports the negotiations process.
• Tracks the expiration and status updates of collective bargaining agreements; facilitates the execution of negotiated terms of the collective bargaining agreements.
• Supports the implementation of new or updated collective bargaining agreements by partnering with Payroll, HR Technology, Benefits, Field HR, and Operations.
• Gathers information and assists in analyzing internal metrics for reporting, streamlining, documentation, and improvement of processes.
• Supports grievance administration, arbitration, and other administrative proceedings.
• Assists in auditing adherence to the collective bargaining agreements.

Skills

HR experience

Labor relations

Hospitality/Retail experience

Job description

Location: Corporate Human Resources
Advertised Compensation: $25.10 to $28.70

Benefits

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Purpose

The Labor Relations Specialist position assists with Labor relations matters by gathering and collecting information, maintaining documents and records required for negotiations, reviewing data, contract administration, and compliance.

Essential Functions

• Maintains and communicates the company’s labor relations programs, policies, and procedures
• Assists Labor Relations team with researching allegations made in grievances and arbitrations; supports the negotiations process
• Tracks the expiration and status updates of collective bargaining agreements; facilitates the execution of negotiated terms of the collective bargaining agreements
• Supports the implementation of new or updated collective bargaining agreements by partnering with Payroll, HR Technology, Benefits, Field HR, and Operations
• Gathers information and assists in analyzing internal metrics for reporting, streamlining, documentation, and improvement of processes
• Supports grievance administration, arbitration, and other administrative proceedings
• Assists in auditing adherence to the collective bargaining agreements

Reporting Relationship

The Labor Relations Specialist reports into the Senior Director of Labor Relations

Major Interdependencies

Operations, Operational Excellence, Risk Management, and Corporate People and Culture Competency Centers, and People and Culture Operations.

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Education and Experience: The combination of education and professional experience must exceed 2 years
• In a technical role: Requires 2 years of HR experience engaged in Labor Relations programs
• In the industry: 2 years of Hospitality, F&B and/or Retail experience
• Specialized Training:
• Training that leads to a working knowledge of employment-related federal, state, and local laws and regulations
• Requires the ability to read and comprehend instructions, correspondence, and policy documents
• Strong communication and interpersonal skills; requires ability to build collaborative partnerships and experience working with other departments
• Requires the ability to analyze information to routinely recommend resolutions to problems and challenges; excellent problem-solving and writing skills
• Business acumenand also has themindsetrequired to understand the long-term implications of Labor Relations planning and to advance the organizations goals
• Demonstrated history ofunderstanding the needs of the business,stakeholders, the employee population and individual circumstances
• Location: This position is based at the North America Support Center in Bethesda, MD

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).