Labor Relations Manager

Apex Service Partners; Irving (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Apex Service Partners, LLC is seeking a Labor Relations Manager in Dallas, TX, reporting to the Vice President of People Operations. The role supports labor relations across Apex’s partner companies, partnering with People teams, operators, and legal counsel to manage union relationships, collective bargaining, and workplace issues.

The successful candidate will translate complex labor matters into practical guidance, lead or support bargaining efforts, advise leaders on contract interpretation

Qualifications

• Bachelor’s degree in human resources, labor relations, business, or a related field.
• Five or more years of labor relations experience, including collective bargaining and support for union-represented employees.
• Strong knowledge of labor law, contract administration, and grievance procedures.
• Demonstrated negotiation, conflict resolution, analytical, and communication skills.
• Ability to exercise sound judgment, handle sensitive matters, and influence leaders across a decentralized organization.
• Willingness to travel as business needs require.
• Multi-site experience in skilled trades, home services, construction, or a comparable frontline environment preferred.

Responsibilities

• Lead or support collective bargaining negotiations, including proposal development, labor cost analysis, and agreement implementation
• Advise leaders on contract interpretation, grievances, discipline, and other matters involving represented employees
• Manage grievance resolution and support mediation, arbitration, investigations, and agency responses in partnership with legal counsel
• Build productive union relationships and help leaders address employee concerns promptly and consistently
• Train managers on labor relations practices, employee communication, documentation, and contractual obligations
• Assess labor implications of operational changes, organizing activity, acquisitions, and potential business disruptions
• Track agreements, bargaining timelines, grievances, and emerging risks to inform leadership decisions

Skills

Negotiation

Labor relations

Contract administration

Grievance handling

Analytical skills

Communication

Willingness to travel

Education

Bachelor’s degree in HR, labor relations, business

Job description

Overview

Labor Relations Manager

Location: Dallas, TXReports to: Vice President of People Operations

About Apex Service Partners

Apex Service Partners is a national leader in residential HVAC, plumbing, and electrical services, with 14,000 teammates across more than 225 locations in 46 states and $3.5 billion in annual revenue. With backing from Alpine Investors and a strategic minority investment commitment from Apollo-managed funds, we combine substantial financial resources, national expertise, and growth opportunities with the local leadership and trusted brands that make our businesses successful. Our mission is to Elevate the Trades by investing in people and serving the operators who lead them. Whether leading a local business or supporting our partners on the national team, we share one purpose: give our teams the tools, talent, and support to build exceptional businesses, create meaningful careers, and deliver outstanding service to their communities.

The Opportunity

The Labor Relations Manager will support labor relations across Apex’s partner companies, partnering with People teams, operators, and legal counsel to manage union relationships, collective bargaining, and workplace issues. Reporting to the VP of People Operations in Dallas, this role translates complex labor matters into practical guidance that strengthens employee relationships and supports business performance.

Key Responsibilities

• Lead or support collective bargaining negotiations, including proposal development, labor cost analysis, and agreement implementation

• Advise leaders on contract interpretation, grievances, discipline, and other matters involving represented employees

• Manage grievance resolution and support mediation, arbitration, investigations, and agency responses in partnership with legal counsel

• Build productive union relationships and help leaders address employee concerns promptly and consistently

• Train managers on labor relations practices, employee communication, documentation, and contractual obligations

• Assess labor implications of operational changes, organizing activity, acquisitions, and potential business disruptions

• Track agreements, bargaining timelines, grievances, and emerging risks to inform leadership decisions

Qualifications

• Bachelor’s degree in human resources, labor relations, business, or a related field, or equivalent relevant experience

• Five or more years of labor relations experience, including collective bargaining and support for union-represented employees

• Strong knowledge of labor law, contract administration, and grievance procedures

• Demonstrated negotiation, conflict resolution, analytical, and communication skills

• Ability to exercise sound judgment, handle sensitive matters, and influence leaders across a decentralized organization

• Willingness to travel as business needs require

• Multi-site experience in skilled trades, home services, construction, or a comparable frontline environment preferred

Why Apex

Help shape labor relations across a growing national organization, working directly with senior People leadership and local operators to strengthen workplaces and support meaningful careers in the trades.

Apex Service Partners is an equal opportunity employer committed to providing reasonable accommodations to qualified applicants and employees.

Posted Max Pay Rate

USD $0.00/Yr.

Posted Min Pay Rate

USD $0.00/Yr.