Labor Relations Lead — Union & Compliance Strategist

The Kroger Co.; Memphis (TN); Hybride; USD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Healthcare coverage

Tuition reimbursement

Employee discounts

Career growth opportunities

Résumé du poste

Kroger Great Lakes Distribution Center in Memphis, TN seeks an experienced Labor Relations Manager to administer collective bargaining agreements, maintain union-management relations, and align labor strategies with corporate goals.

Responsibilities include overseeing labor strategy implementation, compliance with laws, grievance resolution, reporting, and supporting Talent Management for hourly associates. Strong communication and supervisory skills are essential.

Qualifications

• Experience working in a union environment.
• Prior supervisory experience.
• Excellent written and verbal communication skills.
• Capable of maintaining a high degree of confidentiality.
• 3-5 years' experience in a production environment.
• Experience in Labor/Associate Relations.

Responsabilités

• Oversee the implementation of the site labor strategy.
• Maintain compliance with all federal, state, and labor and employment laws.
• Ensure company policy and work rules are followed and that appropriate disciplinary action is consistently administered.
• Act as site representative in all labor matters.
• Represent the company in all aspects of the grievance procedure including investigation of the complaint, coordinating meetings between parties, and resolution and closure.
• Prepare and maintain reports for all actions taken for grievances, arbitration and mediation cases, and related labor relations activities.
• Work closely with site and corporate leadership team to achieve company goals and objectives and the efficient operation of the distribution center (DC).
• Ensure required labor and associate relations training is conducted for the site.
• Support Talent Management practices for hourly associates.
• Provide timely communication to supervisors and union personnel regarding new initiatives and policies.
• Assist Human Resources Manager with associate related matters and in creating a diverse and inclusive workforce.
• Provide counsel to supervisors and managers in associate relation matters.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Connaissances

Union experience

Supervisory experience

Communication skills

Confidentiality

Microsoft Office

Formation

Bachelor's Degree

Outils

Microsoft Office

Description du poste

Work collaboratively with site leadership and corporate staff to align labor agreements with the philosophy of the overall company labor strategy. Responsible for the consistent administration of the collective bargaining agreement(s) for the assigned location. Establish and maintain a good working relationship between union and management to create a positive environment and culture. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Oversee the implementation of the site labor strategy.
• Maintain compliance with all federal, state, and labor and employment laws.
• Ensure company policy and work rules are followed and that appropriate disciplinary action is consistently administered.
• Act as site representative in all labor matters.
• Represent the company in all aspects of the grievance procedure including investigation of the complaint, coordinating meetings between parties, and resolution and closure.
• Prepare and maintain reports for all actions taken for grievances, arbitration and mediation cases, and related labor relations activities.
• Work closely with site and corporate leadership team to achieve company goals and objectives and the efficient operation of the distribution center (DC).
• Ensure required labor and associate relations training is conducted for the site.
• Support Talent Management practices for hourly associates.
• Provide timely communication to supervisors and union personnel regarding new initiatives and policies.
• Assist Human Resources Manager with associate related matters and in creating a diverse and inclusive workforce.
• Provide counsel to supervisors and managers in associate relation matters.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• High School diploma or equivalent
• Experience working in a union environment
• Prior supervisory experience
• Excellent written and verbal communication skills
• Capable of maintaining a high degree of confidentiality
• Intermediate skill level with Microsoft Office
• Ability to plan and organize with attention to detail
• Ability to work flexible hours
• Ability to travel independently when situation requires
• Level 6 - Single contract, grievance & arbitration administration, not involved in negotiations
• Level 7 - Single contract, less than 500 associates, involved in negotiations, 3+ years of experience in Labor/Associate Relations
• Level 8 - Multiple contracts, 500 + associates, involved in negotiations, 5+ years of experience in Labor/Associate Relations
• Bachelor's Degree
• 3-5 years' experience in a production environment
• Experience in Labor/Associate Relations

Job Info

• Job Identification 236490
• Job Category Supply Chain/Logistics
• Posting Date 10/06/2026, 02:56 PM
• Locations 5079 Bledsoe Rd, Memphis, TN, 38141, US (On-site)
• Apply Before 11/07/2026, 05:00 AM
• Job Schedule Full time
• Line of Business Supply Chain & Distribution

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

– A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
– Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
– Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
– Valuable associate discounts on purchases, including food, travel, technology and so much more.
– Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
– Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!