Labor Relations Associate

NYC Health + Hospitals; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

NYC Health + Hospitals is seeking a Labor Relations coordinator to support collective bargaining, grievances, and HR data needs. Under the direct supervision of Labor Relations, you will implement labor relations functions and ensure compliance with policies and laws.

You will assist in negotiations, investigate employee grievances, maintain LR TEAAM data, prepare reports, and coordinate trainings and meetings with internal and external stakeholders.

Qualifications

• Bachelor’s Degree from an accredited college or university in Human Resources Management, Labor Relations, Public Relations, Healthcare Administration, Law, Political Science, or a related discipline.
• Associate’s Degree with two years of relevant experience in human resources, labor relations, or related functions.

Responsibilities

• Assist in collective bargaining negotiations, arbitration, mediation, and other proceedings by collecting and preparing information and documentation.
• Participate in processing and investigating employee grievances, assist with recommendations for resolutions, and meet with employees and representatives.
• Coordinate and track actions in the grievance process and monitor deadlines related to labor relations activities.
• Redirect and resolve employee inquiries related to labor and employee relations.
• Maintain LR TEAAM data, labor relations records, and confidential information.
• Prepare reports and materials to support labor relations initiatives and maintain filing of documentation.
• Engage with internal and external stakeholders, such as union partners and city offices.
• Assist in scheduling trainings, orientations, meetings, hearings and events related to labor relations.

Education

Bachelor’s Degree in a related discipline

Associate’s Degree or sixty (60) credits with two years of relevant experience

Job description

MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 40 years, MetroPlusHealth has been committed to building strong relationships with its members and providers.

Duties & Responsibilities

Purpose of Position

Under the direct supervision of Labor Relations, with some latitude for independent judgement and initiative, coordinates and implements one or more labor relations functions. Ensures compliance with all applicable NYC Health + Hospitals policies and procedures, and all applicable federal, state, and local laws.

Essential Duties And Responsibilities

• Assists in collective bargaining negotiations, arbitration, mediation and other proceedings by collecting and preparing relevant information and supporting documentation.
• Participates in processing and investigating employee grievances, assists with recommendations for effective resolutions, and may meet with employees and their representatives to provide requested information. Assists in the research and compilation of data for grievances, disciplinary matters, and all other labor relations matters.
• Participates in the employee grievance process by coordinating and accurately tracking actions taken at different procedural steps; supports the processing and tracking of employees released to represent their unions (i.e., Executive Order 75 Releases); and monitors and tracks deadlines related to other labor relations activities.
• Resolves and/or appropriately redirects employee assistance, employee relations, and labor relations inquiries and issues, as necessary.
• Serves as a liaison and provides assistance to Central Office and health care setting staff with data needs, including Labor Relations’ Tracker of Employment Administrative Actions and More (LR TEAAM) application. Maintains and updates labor relations records and/or databases, ensuring accuracy and confidentiality of information.
• Prepares reports, presentations, and other materials, as needed, to support labor relations initiatives. Assists in the preparation, distribution, and filing of labor relations documentation and correspondence.
• Maintains liaison with internal and external stakeholders, such as union partners, the Mayor’s Office of Labor Relations (OLR) and the Mayor’s Office of Collective Bargaining (OCB).
• Assists labor relations staff in the scheduling, organizing, and conducting of trainings and orientation. Implements, coordinates, and monitors labor relations training activities.
• Schedules and coordinates meetings, hearings, and other events related to labor relations activities, provides administrative support during hearings and labor relations management meetings, as needed.
• May manage the calendar of Labor Relations, facilitate invoice/billing processing, and assist in the procurement of supplies.
• Performs other related duties, as assigned.

Minimum Qualifications

• Bachelor’s Degree from an accredited college or university in Human Resources Management, Labor Relations, Business Administration, Public Relations, Healthcare Administration, Law, Business Law, Political Science, Sociology, Industrial Labor Relations or a related discipline; or
• Associate’s Degree or sixty (60) credits towards completion of a Bachelor's Degree from an accredited college or university in Labor and Human Resources, Labor Studies, Human Resources Management, Health Sciences or a related discipline; and two (2) years of relevant experience in human resources or personnel administration, labor relations, employee relations, learning and development or a related function.