Labor & Delivery Nurse Manager III - Patient-Centric Leader

UNC REX Healthcare; Raleigh (NC); On-site; Full time

Job summary

A regional healthcare facility in Raleigh is seeking a Patient Services Manager for its Labor and Delivery unit. This leadership role involves guiding both clinical and administrative operations and ensuring exceptional patient-centered care. The ideal candidate will have experience in Labor and Delivery, strong communication skills, and a commitment to fostering a supportive culture. Responsibilities include managing staffing, overseeing budget goals, and leading quality improvement initiatives. This full-time position offers a day schedule and includes supervising a dedicated team committed to excellent care delivery.

Qualifications

• Three years of professional nursing in tertiary care.
• One year of management experience in specialty area.
• Licensed to practice as a Registered Nurse in North Carolina.

Responsibilities

• Ensure appropriate care and services for patients.
• Manage human resources for recruiting and retaining staff.
• Establish and meet budgetary goals.
• Ensure internal and external regulatory standards are met.
• Lead quality improvement initiatives.
• Create an educational environment for staff.
• Communicate and improve customer satisfaction.

Skills

Strong teamwork and communication skills

Ability to think quickly in high-acuity situations

Commitment to patient- and family-centered care

Education

Bachelor's degree in Nursing (BSN)

Job description

A regional healthcare facility in Raleigh is seeking a Patient Services Manager for its Labor and Delivery unit. This leadership role involves guiding both clinical and administrative operations and ensuring exceptional patient-centered care. The ideal candidate will have experience in Labor and Delivery, strong communication skills, and a commitment to fostering a supportive culture. Responsibilities include managing staffing, overseeing budget goals, and leading quality improvement initiatives. This full-time position offers a day schedule and includes supervising a dedicated team committed to excellent care delivery.