Lab Technician / Programming Support: Webster Office

Commonwealth of Massachusetts; West Boylston (MA); On-site; USD 26,000 - 32,000; Part time

Job summary

Commonwealth of Massachusetts is seeking a Lab Technician / Programming Support at Webster Office to procure and test urine specimens and Breathalyzer samples, maintain testing equipment, and report results. The role involves coordination with correctional staff, DRC participants, and program scheduling.

The position requires technical accuracy, confidentiality, and the ability to work day shifts in a part‑time capacity at the Webster location, contributing to program goals and data reporting.

Qualifications

• Associate's degree in criminal justice, counseling, human services, psychology or social work from an accredited program.
• Knowledge of urine specimen collection and drug testing procedures.
• Ability to communicate clearly and professionally with people in a correctional setting.
• Ability to maintain and operate drug testing equipment and record results.

Responsibilities

• Procure urine specimens and Breathalyzer samples from inmates and DRC participants.
• Test, track, and preserve specimens per policies and procedures.
• Maintain calibration and operation of drug testing equipment and report results.
• Maintain accurate drug and alcohol testing records and prepare regular reports.
• Testify in court on test results and testing procedures when required.
• Train and supervise staff/interns in testing procedures and data entry.
• Collaborate with CCC staff and Probation Officers to ensure smooth information flow.

Skills

Urine specimen handling

Policy compliance

Professional communication

Drug testing equipment

Court system familiarity

Diversity sensitivity

Microsoft Office

Flexible hours

Education

Associate's degree in criminal justice, counseling, human services, psychology or social work

Tools

Excel

Word

Access

Job description

An Official website of the Commonwealth of Massachusetts

Job Description – Lab Technician / Programming Support: Webster Office (260007CS)

Job Description

Description

Responsibilities

• To procure urine specimens and Breathalyzer samples from inmates.
• To test, track, and preserve urine specimens in accordance with prescribed policies and procedures.
• To maintain, calibrate and operate state-of-the-art drug testing equipment.
• To accurately report both urine specimens and Breathalyzer sample test results.
• To maintain accurate and reliable drug and alcohol testing records.
• To testify in court on the accuracy of drug and alcohol tests, the procedures followed to obtain urine and Breathalyzer samples and the reliability of the equipment, or other duties as may be required.
• To maintain and secure equipment for drug and alcohol tests.
• To maintain and monitor the security and integrity of the drug testing equipment, re-agents and other chemicals used in performing such tests.
• To train and monitor assigns staff person and/or student interns to assist with drug and alcohol testing and maintain a drug and alcohol testing database.
• To keep current on developments in the field of drug and alcohol testing.
• To collect relevant data on CCC drug and alcohol tests and prepare reports on a regular basis.
• To work with CCC staff and Probation Officers to ensure a positive flow of information for requesting and performing and reporting on, drug and alcohol tests.
• To attend all scheduled meetings and present accurate accounts and information of CCC drug and alcohol testing at said meeting.
• To complete all documents during the shift, including but not limited to, log entries and special reports.
• To work closely with the Day Reporting Center's (DRC's) staff in procuring, testing, tracking and preserving urine specimens from DRC participants.
• To support the programming staff with scheduling and any other auxiliary tasks to support the goals of the center.
• To maintain confidentiality of personal data.
• To perform any duties and tasks assigned by supervisors, and related work as required.

Qualifications

A. Education and Experience:

Associate's Degree in criminal justice, counseling, human services, psychology or social work from an accredited program.

B. Knowledge, Ability, and Skill

• The ability to test, track and preserve urine specimens in accordance with prescribed policies and procedures.
• Knowledge of the requisite policies and procedures associated with the collection of urine specimens and drug testing.
• The ability to communicate intelligently with people in a direct, clear and professional manner.
• The ability to maintain, calibrate and operate state-of-the‑art drug testing equipment.
• General knowledge about the purpose of a community safety facility; understanding of the goals and objectives of a community correction program and a general familiarity with the court systems.
• Ability to deal respectfully and professionally with a difficult population required.
• Proven verbal and written communication skills.
• Experience working with a diverse offender population.
• Ability to work varying hours and shifts.
• Working knowledge of Microsoft Excel, Word, and Access software systems.

C. Physical Qualifications

• Some physical effort demanded when performing testing functions under typical office conditions in a correctional setting.
• Frequently required to sit, stand, talk and hear.

Official Title : SDW Sheriff/Deputies/Conf

Primary Location

United States-Massachusetts-West Boylston-5 Paul X Tivnan

Job

Direct Care

Agency

Sheriff's Dept Worcester

Schedule

Part‑time

Shift

Day

Job Posting

Oct 26, 2026, 1:14:28 PM

Number of Openings

1

Salary

28,697.77 - 28,697.77 Yearly

If you have Diversity, Affirmpative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Dianne Jordan - 508-854-1800

Potentially Eligible for a Hybrid Work Schedule : No