Lab Technician, HIV/HCV/STI Testing & Counseling

GLIDE; San Francisco (CA); On-site; USD 43,000 - 45,000; Full time

Job summary

GLIDE in San Francisco is seeking a Lab Technician to join the HEAT team to perform high-volume phlebotomy and CLIA-waived testing for HIV, HCV, and STIs within low-barrier prevention programs.

You will provide one-on-one risk reduction counseling, educate participants on sexual health, and refer to healthcare and social services. The role includes contributing to research activities and ensuring regulatory compliance in a fast-paced, trauma-informed environment.

Qualifications

• 1–2 years of equivalent work experience providing HIV/HCV/STI prevention education, phlebotomy, and/or testing to similar populations, OR equivalent combination of education and direct service experience.
• CA Phlebotomy Technician CPT-1 certification or ability to obtain within 6 months of hire.
• CA Rapid HIV/HCV Test Counselor certification strongly preferred or ability to obtain within 6 months of hire.
• Basic Life Support (BLS) certification required within 3 months of hire.
• Understanding Harm Reduction as a public health model for social justice.
• Familiarity with social determinants of health and how they impact people experiencing homelessness and other marginalized populations.
• Experience with venue-based testing and street-based settings (mobile testing, SROs, health fairs).
• Experience working with PWUD and people living with HIV/HCV.
• Knowledge of motivational interviewing techniques, counseling principles, and health education.
• Comfortable working in an environment with potential exposure to bloodborne pathogens (with PPE).
• Ability to work independently in a fast-paced environment and exercise sound judgment.
• Excellent attention to detail, flexibility, and adaptability.
• Demonstrates cultural humility and ability to work effectively across cultures.
• Valid California Driver’s license in good standing strongly preferred.

Responsibilities

• Perform high-volume phlebotomy for STI testing, RNA confirmatory testing, and research specimens.
• Perform CLIA-waived and moderate complexity testing including rapid HIV, HCV, and syphilis tests.
• Process specimens and prepare samples for transport to off-site laboratories.
• Provide HIV, HCV, and STI risk reduction counseling, risk assessment, and disclosure sessions.
• Build rapport, provide supportive counseling, and discuss/address barriers to linkage to care.
• Complete accurate client records in CTL and electronic case management systems.
• Conduct HIV/HCV treatment readiness assessment with eligible clients and provide education and counseling.
• Perform blood draw collections regularly for STI testing and RNA confirmatory testing with reactive clients.
• Maintain regulatory compliance through proper documentation and testing procedures.
• Organize and store samples per safety requirements.
• Maintain daily records, temperature logs, and equipment logs.
• Maintain quality controls and QA on testing supplies and equipment.
• Educate, empower, and support clients to use services effectively.
• Provide in-house and external referrals as needed.
• Conduct street and community outreach to provide testing services.
• Assist with mobile testing, SRO-based testing, health fairs, and events.
• Ensure tests are performed and documented per guidelines for point-of-care testing.
• Document and maintain client records in line with privacy laws.
• Fulfill monthly documentation of testing services and reports.
• Participate in staff meetings and training sessions.
• Adhere to ethics and professional standards including HIPAA.

Skills

Phlebotomy

HIV/HCV/STI testing

Risk counseling

BLS certified

Trauma-informed care

Education

Bachelor's degree (public health or related)

Job description

GLIDE in San Francisco is seeking a Lab Technician to join the HEAT team to perform high-volume phlebotomy and CLIA-waived testing for HIV, HCV, and STIs within low-barrier prevention programs.

You will provide one-on-one risk reduction counseling, educate participants on sexual health, and refer to healthcare and social services. The role includes contributing to research activities and ensuring regulatory compliance in a fast-paced, trauma-informed environment.