Lab Technician

Acestack; Austin (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Acestack is seeking a Lab Technician to join the Austin, TX on-site lab. You will work closely with engineers to validate hundreds of Mac hardware units, performing unboxing, racking, cabling and inventory management. Expect hands-on setup, software updates, and constant troubleshooting to enable testing.

The role is 100% on-site, with daily lab maintenance, equipment handling, and collaboration across teams to ensure timely data collection and experiment support.

Qualifications

• Mac hardware knowledge required.
• Strong troubleshooting skills.
• Comfort with command line interfaces (Terminal/Bash).
• Excellent attention to detail and accuracy.
• Good time-management and ability to multitask.

Responsibilities

• Unbox, rack, cabling, scan, inventory manage 100+ units.
• Maintain lab equipment and perform regular software updates on hardware under test.
• Collaborate with engineers to provide data for regression and experiments.
• On-site lab support and troubleshooting for engineers during tests.
• Document lab processes for future reference and improvement.
• Move and stage DUTs and peripherals for testing daily.

Skills

Mac hardware

Troubleshooting

Terminal

Bash

Attention to detail

Time management

Communication

Multitasking

Job description

Job Title: Lab Technician

Location: Austin, TX (Onsite)
Fulltime

Job Description

Must Have Technical/Functional Skills

1x Lab Technician

We need 1 individual to serve as manual lab technicians for the team, and work alongside engineers to perform validation on Mac hardware on 100's of units at a time. The lab technicians will be responsible for unboxing, racking, cabling, scanning, inventory management, lab maintenance, SW/FW updating and assisting with experiments.

Key Benefits

Doing the manual heavy lifted required by racking and maintaining 100's of Mac NPI hardware and test devices

Assist the team's engineers with their requests for regression or additional data

Keep track of 100's of devices under test and peripherals

Setup hardware and perform regular software updates to hardware under test

In Scope

100% on-site role with no option for remote work. Must be on-site during working hours to support engineers as needed and to execute tests

Unboxing and racking on up to several dozen DUTs, peripherals, and other units of test on a daily basis

Manually preparing hardware to be tested via automated frameworks by first placing, cabling, configuring, and scanning test devices and equipment

Tearing down racks in a quick and efficient manner to allow for rack space to be used by other projects

Be available on-site in the labs for troubleshooting issues and assisting engineers when problems arise

Maintain lab test equipment and infrastructure as requested by the team

Prioritizing tasks and communicating to team members to identify correct order of tasks. Must alert team members with ample notice if unable to complete assigned tasks on-time

Categorize and keep track of test peripherals in the lab using internal tools

On-going documentation of test processes for future reference

Working on manual tasks required for maintaining or setting up new lab spaces

Skills

Knowledge of Mac hardware

Strong troubleshooting skills

High level of comfort using Terminal and bash

Strong attention to detail

Strong time-management skills

Strong communication skills

Ability to multitask and deliver results under competing priorities

Must-haves for Lab Technician

Expected to be able to pick up items up to 50 lbs.

Expected to be available during standard working hours, and, potentially frequently longer working days and/or weekends, if the role demands it.

Expected to be available on-site 5 days a week.

Able to quickly travel between different buildings to support labs in different locations.

Preferred for Lab Technician

Proficiency in Python

Timezone

Austin location and expected to work in office and lab - 5 days a week - 9AM to 6PM

Equipment

None Required (we provide everything)

Success Criteria/Definition of Done

Critical feedback is accepted and changes are made to improve if needed

All requests in the queue are performed in a timely manner within defined deadlines.

Clea r and timely communication with the team

Requests for support from the team are handled in a timely basis, and correctly (based on any available instructions and attention to detail)