Lab Support Technician - Regions Park

Mercy; Fort Smith (AR); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition support

Matched retirement plans

Paid time off

Job summary

Mercy is seeking a Laboratory Support Technician (LST III) to support the provider care team with reports, data and scheduling in the laboratory. The role emphasizes excellent customer service, safe specimen collection, and adherence to Mercy Service Standards.

The LST III handles processing, transport, and referral of specimens, and assists with limited laboratory testing under supervision. Candidates should meet the minimum qualifications and complete facility competencies as required by Mercy

Qualifications

• High school diploma or equivalent required.
• One year phlebotomy or clinical laboratory experience.
• Probationary period must be completed and no active disciplinary actions.

Responsibilities

• Provide accurate, timely laboratory support for specimens, data and scheduling.
• Perform specimen collection and processing with HIPAA confidentiality.
• Assist technologists in test methods and transport/referral of specimens and reports.

Skills

Customer service

Attention to detail

Education

High school diploma or equivalent

College level chemistry or Biology coursework

Job description

The Laboratory Support Technician (LST III) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for accurate, timely and effective provision of laboratory support mechanisms. The LST III will be required to exhibit excellent customer service skills in line with the Mercy Signature Service Standards with all customer interactions. The LST III is responsible for the skillful acquisition of all required types of specimens for laboratory testing utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies as required. The LST III will be responsible for all processing, transport and referral of all types of laboratory specimens and reports as required. The LST III is responsible for limited laboratory testing and for assisting technologists in all appropriate test methods as required. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Minimum Qualifications

• Education: High school diploma or equivalent required.
• Experience: One year phlebotomy or clinical laboratory experience. Previous Mercy LST II designation or equivalent experience.
• Other:
• Satisfactorily complete the specific facility competencies, including but not limited to checklist, written examination, management observation, etc., to be eligible for advancement to the next higher job description.
• Have no active disciplinary actions or active performance improvement plans.
• Successfully complete the probationary period.

Preferred Qualifications

• Education: College level chemistry, Biology or other Science courses
• Experience: Phlebotomy preceptor experience.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.