Lab Support Technician II - Full Time

Mercy; Joplin (MO); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

Tuition assistance

Paid time off

Retirement matching

Job summary

Mercy in Joplin, MO is seeking a Laboratory Support Technician (LST II) to support reports, data and scheduling within the laboratory. You will perform specimen collection, handle phlebotomy tasks, and ensure HIPAA confidentiality while upholding Mercy’s service standards.

Join a caring team where accuracy, customer service and teamwork help advance patient care and laboratory operations. The role requires a high school diploma and at least 6 months of phlebotomy or clinical lab experience, with

Qualifications

• High school diploma or equivalent required.
• 6 months phlebotomy or clinical laboratory experience.
• Must complete facility competencies for advancement.

Responsibilities

• Provide timely laboratory support for reports, data and scheduling.
• Acquire all required specimen types using safe, accurate methods.
• Maintain HIPAA confidentiality and comply with lab policies.
• Deliver excellent customer service per Mercy Signature Standards.

Skills

Phlebotomy

Customer service

Education

High school diploma or equivalent

Job description

Find your calling at Mercy!

The Laboratory Support Technician (LST II) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for accurate, timely and effective provision of laboratory support mechanisms. The LST II will be required to exhibit excellent customer service skills in line with the Mercy Signature Service Standards with all customer interactions. The LST II is responsible for the skillful acquisition of all required types of specimens, As required, for laboratory testing utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

Minimum Qualifications

• Education: High school diploma or equivalent required.
• Experience: 6 months phlebotomy or clinical laboratory experience of successful completion of a clinical training program.
• Other: The LST II position must: satisfactorily complete the specific facility competencies, including but not limited to checklist, written examination, management observation, etc., to be eligible for advancement to the next higher job description.

Why Mercy?

• From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.