Lab Support Technician III (Non-Exempt)

Mercy; Ardmore (OK); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Laboratory Support Technician (LST III) in Ardmore, Oklahoma, to support the provider care team with reports, data and scheduling for the laboratory. The role emphasizes accurate specimen collection, processing and transportation while maintaining HIPAA compliance.

The position requires a high school diploma and at least one year of phlebotomy or clinical laboratory experience, with Mercy-specific competencies to be completed. Strong customer service skills are essential.

Qualifications

• High school diploma or equivalent required.
• One year phlebotomy or clinical laboratory experience.
• No active disciplinary actions or performance improvement plans.

Responsibilities

• Acquire all required specimen types for laboratory testing using safe, accurate, professional methods.
• Process, transport and refer specimens and reports as required.
• Assist technologists and perform limited laboratory testing as needed.
• Provide excellent customer service in line with Mercy Signature Service Standards.

Skills

Phlebotomy

Customer service

Laboratory support

Education

High school diploma or equivalent

College chemistry / biology prerequisites

Job description

Find your calling at Mercy!

The Laboratory Support Technician (LST III) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for accurate, timely and effective provision of laboratory support mechanisms. The LST III will be required to exhibit excellent customer service skills in line with the Mercy Signature Service Standards with all customer interactions. The LST III is responsible for the skillful acquisition of all required types of specimens for laboratory testing utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies as required. The LST III will be responsible for all processing, transport and referral of all types of laboratory specimens and reports as required. The LST III is responsible for limited laboratory testing and for assisting technologists in all appropriate test methods as required. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Minimum Qualifications

Education: High school diploma or equivalent required.

Experience: One year phlebotomy or clinical laboratory experience. Previous Mercy LST II designation or equivalent experience.

Other:

• Satisfactorily complete the specific facility competencies, including but not limited to checklist, written examination, management observation, etc., to be eligible for advancement to the next higher job description.
• Have no active disciplinary actions or active performance improvement plans.
• Successfully complete the probationary period.

Preferred Qualifications

Education: College level chemistry, Biology or other Science courses

Experience: Phlebotomy preceptor experience.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.