Lab Support Technician - Mercy Family Medicine & Obstetrics

Mercy; Arkansas; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Laboratory Support Technician (LST III) to join the provider care team. The role supports reports, data and scheduling, and ensures accurate specimen collection and transport in a HIPAA-compliant environment.

Responsibilities include assisting technologists in testing and processing specimens, while upholding Mercy Service Standards and contributing to mission-driven patient care.

Qualifications

• High school diploma or equivalent required.
• One year phlebotomy or clinical laboratory experience preferred.
• Mercy LST II or equivalent experience desirable.

Responsibilities

• Provide accurate, timely laboratory support for reports, data and scheduling.
• Collect required specimens using safe, accurate methods.
• Process, transport and refer all specimen types and reports as required.
• Assist technologists with appropriate test methods and basic testing.
• Maintain HIPAA confidentiality and Mercy policy compliance.

Skills

Phlebotomy

Data & reporting support

Customer service

Education

High school diploma

Science courses (chemistry/biology)

Tools

Phlebotomy equipment

Laboratory information systems (LIS)

Job description

Find your calling at Mercy!

The Laboratory Support Technician (LST III) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for accurate, timely and effective provision of laboratory support mechanisms. The LST III will be required to exhibit excellent customer service skills in line with the Mercy Signature Service Standards with all customer interactions. The LST III is responsible for the skillful acquisition of all required types of specimens for laboratory testing utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies as required. The LST III will be responsible for all processing, transport and referral of all types of laboratory specimens and reports as required. The LST III is responsible for limited laboratory testing and for assisting technologists in all appropriate test methods as required.Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Location: Mercy Family Medicine & Obstetrics

Employment Type: Full-Time

Schedule: Monday - Friday (8:00a - 5:00p)

Minimum Qualifications

Education: High school diploma or equivalent required.

Experience: One year phlebotomy or clinical laboratory experience. Previous Mercy LST II designation or equivalent experience.

Preferred Qualifications

Education: College level chemistry, Biology or other Science courses

Experience: Phlebotomy preceptor experience.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.