Lab Support Technician I

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Rogers (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Tuition assistance

Matched retirement plans

Job summary

Mercy Rogers is seeking a Lab Support Tech I to join the provider care team. The role supports reports, data, and scheduling while ensuring accurate specimen handling and timely processing. You will interact with internal and external customers with a focus on service excellence and confidentiality.

Responsibilities include specimen collection, transport, and coordination with the lab to ensure quality results. Mercy offers comprehensive benefits and a collaborative work environment in Rogers.

Qualifications

• High school diploma or GED required.
• Probationary period completion.
• No active disciplinary actions.
• Preference for chemistry/biology coursework.

Responsibilities

• Provide accurate laboratory support and data handling.
• Collect, process, and transport specimens per lab policy.
• Maintain HIPAA confidentiality in all interactions.
• Deliver Mercy Service Standards in every customer interaction.

Skills

Customer service

HIPAA compliance

Education

High school diploma or GED

Healthcare career program (enrolled)

Job description

Find your calling at Mercy!

The Lab Support Technician (LST I) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for providing accurate, timely and effective provision of laboratory support. The LST I will be required to exhibit excellent customer service skills in line with the Mercy Signature Service with all internal and external customer interactions. The LST I is responsible as required for the skillful acquisition of laboratory specimens for testing, utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. The LST I will be responsible for all processing, transport and referral of all types of laboratory specimens and reports as required. In order for the co-worker to achieve the competencies of the LST I position they must be observed by laboratory management or designee and complete all departmental checklists for the LST I position. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

Lab Support Tech

Full - Time

Mercy - Rogers

Minimum Qualifications

Education:

High school diploma, G.E.D, or enrolled in a healthcare career program through their high school curriculum.

• Successful completion of probationary period
• No active disciplinary actions or active performance improvement plans

Preferred Qualifications

Education:

College level Chemistry, Biology or other Science courses

Experience:

Previous experience in a clinical laboratory

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

keyword(s): Lab Support Tech