Lab Support Technician I

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Rogers (AR); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition support

Retirement plans

Job summary

Mercy is seeking a Lab Support Technician I in Rogers, AR to assist the laboratory team with specimen handling, processing reports, data and scheduling tasks. The role emphasizes accurate service and Mercy Signature Service in every customer interaction.

Responsibilities include specimen collection, transport and referral, while maintaining HIPAA confidentiality and adhering to lab policies. A high school diploma or GED is required; healthcare coursework is a plus.

Qualifications

• Customer service skills required for internal and external interactions.
• Solid understanding of HIPAA confidentiality and lab policies.
• Ability to support reports, data and scheduling functions in the lab.

Responsibilities

• Support laboratory reporting, data handling and scheduling tasks.
• Acquire and process laboratory specimens using safe, accurate methods.
• Transport and refer specimens and reports as required.
• Demonstrate Mercy Signature Service in all customer interactions.

Skills

Customer service

HIPAA compliance

Lab policies

Education

High school diploma or GED

Job description

Lab Support Technician (LST I)

Find your calling at Mercy! The Lab Support Technician (LST I) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for providing accurate, timely and effective provision of laboratory support. The LST I will be required to exhibit excellent customer service skills in line with the Mercy Signature Service with all internal and external customer interactions. The LST I is responsible as required for the skillful acquisition of laboratory specimens for testing, utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. The LST I will be responsible for all processing, transport and referral of all types of laboratory specimens and reports as required. In order for the co-worker to achieve the competencies of the LST I position they must be observed by laboratory management or designee and complete all departmental checklists for the LST I position. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

• Contract type: Full - Time
• Location: Mercy - Rogers

Minimum Qualifications

• High school diploma, G.E.D, or enrolled in a healthcare career program through their high school curriculum.

Other

• Successful completion of probationary period
• No active disciplinary actions or active performance improvement plans

Preferred Qualifications

• Education: College level Chemistry, Biology or other Science courses
• Experience: Previous experience in a clinical laboratory

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

• medical
• dental
• vision coverage
• paid time off
• tuition support
• matched retirement plans for team members working 32+ hours per pay period

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

keyword(s): Lab Support Tech