Lab Support Service Assistant - Registration Desk

Powers-Health; Munster (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wage

Benefits package

Mentoring opportunities

Tools and resources for career growth

Job summary

Powers Health in Munster, IN is seeking a Lab Support Services Assistant for the Registration Desk. The role supports lab and registration workflows, answers phones, handles patient interactions, and processes charges across multiple stations within Laboratory Outreach.

The position involves data entry in LIS, specimen handling assistance, and clerical duties under supervision of the Laboratory Administrative Director. Experience is preferred but not required for entry-level candidates.

Qualifications

• High School or equivalent with courses in typing, business systems and office procedures.
• 3–6 months or related work experience preferred.
• Familiarity with health insurance and managed care requirements preferred.

Responsibilities

• Enter necessary patient data electronically to assure flow of laboratory work and transmission of laboratory data to designated areas of the hospital and outreach accounts.
• Answers phones, receives and assists visitors and outpatients; processes charge slips; and performs related clerical duties.
• Perform duties at stations including Courier, client services, call center, outreach support, billing, and registration.
• Greet patients, process lab requisitions through a computerized data entry retrieval system, and provide computerized reports to physicians and nursing units.
• Capable of problem-solving regarding specimen handling, delivery of specimens to the main laboratory for analysis, test order entry in LIS, and incidental cleaning and supply duties.

Skills

Typing

Basic computer skills

Medical terminology

Education

High School diploma or equivalent

Job description

Lab Support Service Assistant - Registration Desk

Job ID 53385

Laboratory/Pharmacy

Community Hospital · Lab Outreach

Full-time , Days/Evenings , 1130am-800pm, Rotating Saturdays

Hours/Pay Period: 80

FTE: 1

Full-time for Munster location

POSITION PURPOSE AND SUMMARY

The Laboratory Support Services Assistant participates in all general office and lab support work under the supervision of a Laboratory Administrative Director or designee. Enters necessary patient data electronically to assure flow of laboratory work and transmission of laboratory data to designated areas of the hospital and outreach accounts. Answers phones, receives and assists visitors and outpatients; processes charge slips; and performs related clerical duties. Perform job duties associated in any of the following workstations: Courier , client services, call center, outreach support, billing, and registration. The Support Services Assistant is capable of performing problem-solving regarding appropriate specimen handling, delivery of specimens to the main laboratory for analysis, test order and specimen information entry in LIS, and performing incidental cleaning and supply duties. Greets patients, processes lab requisitions through a computerized data entry retrieval system, and provides computerized reports to physicians and nursing units. Duties are performed under the supervision of the Laboratory Supervisor and Laboratory Administrative Director/Site Laboratory Manager.

EDUCATION/EXPERIENCE :

• Education/Required – High School or equivalent with courses in typing, business systems and office procedures.


• Experience – 3-6 months or related work experience preferred. For performance of the Medical Assistant workstation, MA certification must be maintained annually and MA must have graduated from an accredited school providing certification for Medical Assistant. Valid driver's license, insurability, no ticket or moving violations previous 2 years. For the performance of the Registration workstation:Familiarity with personal computers, keyboards, printers, copiers and fax machines is required. Basic medical terminology is required. Knowledge in health insurance with managed care requirements preferred. 1 year of business-related experience required.

Your Extraordinary Career Starts Here

We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources and mentoring opportunities to support your career advancement goals.

Our comprehensive benefits program includes, but is not limited to:

• Medical, dental and vision coverage


• Wellness program, including free screenings


• Healthcare and Dependent Care Spending Accounts (HSA)


• Retirement savings plan


• Life insurance


• Disability income protection


• Employee Assistance Program (EAP)


• Fitness center discount program


• Tuition assistance and career development


• Paid Time Off (PTO)


• Reward and recognition programs

Join our team of healthcare professionals at Powers Health.