Lab Support Service Assistant

Powers Health; Munster (IN); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Wellness program

HSA

Retirement savings plan

Life insurance

Disability income protection

Employee Assistance Program

PTO

Career development

Tuition assistance

Job summary

Powers Health in Munster, IN is seeking a Lab Support Services Assistant to join our team. You will perform general office and lab support, enter patient data, and ensure smooth transmission of laboratory information to designated areas.

Duties include answering phones, greeting visitors, processing lab requisitions, and performing clerical tasks across workstations such as courier, call center, outreach, billing, and registration.

Qualifications

• High School diploma or equivalent.
• 3–6 months or related work experience preferred.
• MA certification must be maintained annually for Medical Assistant tasks.
• Valid driver’s license and insurability.
• Familiarity with personal computers and basic medical terminology.
• Knowledge of health insurance and managed care preferred.

Responsibilities

• Greet patients and process lab requisitions via computerized system.
• Enter data accurately and ensure transmission of lab information.
• Answer phones, assist visitors, and perform related clerical duties.
• Perform duties across workstations: courier, client services, call center, outreach, billing, and registration.

Skills

Customer service

Data entry

Phone support

Education

High School diploma or equivalent

Medical Assistant certification

Tools

LIS data entry system

PC literacy

Job description

Full-time , Days , 1130am-800pm, Rotating Saturdays

Hours/Pay Period: 80

FTE: 1

Now hiring... Lab Support Service Assistant

Full-time for Munster location

POSITION PURPOSE AND SUMMARY

The Laboratory Support Services Assistant participates in all general office and lab support work under the supervision of a Laboratory Administrative Director or designee. Enters necessary patient data electronically to assure flow of laboratory work and transmission of laboratory data to designated areas of the hospital and outreach accounts. Answers phones, receives and assists visitors and outpatients; processes charge slips; and performs related clerical duties. Perform job duties associated in any of the following workstations: Courier , client services, call center, outreach support, billing, and registration. The Support Services Assistant is capable of performing problem-solving regarding appropriate specimen handling, delivery of specimens to the main laboratory for analysis, test order and specimen information entry in LIS, and performing incidental cleaning and supply duties. Greets patients, processes lab requisitions through a computerized data entry retrieval system, and provides computerized reports to physicians and nursing units. Duties are performed under the supervision of the Laboratory Supervisor and Laboratory Administrative Director/Site Laboratory Manager.

EDUCATION/EXPERIENCE :

• Education/Required – High School or equivalent with courses in typing, business systems and office procedures.
• Experience – 3-6 months or related work experience preferred. For performance of the Medical Assistant workstation, MA certification must be maintained annually and MA must have graduated from an accredited school providing certification for Medical Assistant. Valid driver's license, insurability, no ticket or moving violations previous 2 years. For the performance of the Registration workstation:Familiarity with personal computers, keyboards, printers, copiers and fax machines is required. Basic medical terminology is required. Knowledge in health insurance with managed care requirements preferred. 1 year of business-related experience required.

Your Extraordinary Career Starts Here

We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources and mentoring opportunities to support your career advancement goals.

Our comprehensive benefits program includes, but is not limited to:

• Medical, dental and vision coverage
• Wellness program, including free screenings
• Healthcare and Dependent Care Spending Accounts (HSA)
• Retirement savings plan
• Life insurance
• Disability income protection
• Employee Assistance Program (EAP)
• Fitness center discount program
• Tuition assistance and career development
• Paid Time Off (PTO)
• Reward and recognition programs

Join our team of healthcare professionals at Powers Health.