Lab Assistant (Part Time, Evenings)

Nicklaus Children's Health System; Ohio; Sur place; USD 32 000 - 46 000; Plein temps

Résumé du poste

Nicklaus Children's Health System in Ohio seeks a Laboratory Administrative Clerk to perform clerical duties and process laboratory specimens under the supervision of the Laboratory Supervisor and Director of Operations.

The role requires prior customer service experience and knowledge of medical terminology, with proficiency in Cerner and Microsoft Office. The position involves handling PKU samples, EMR documentation, and routine specimen logistics in a fast-paced environment.

Qualifications

• High school education or equivalent preferred.
• 1 year of customer service in a high-volume fast-paced environment preferred.
• Two years in accredited healthcare facility office highly preferred.
• Medical terminology knowledge highly preferred.
• Able to adapt and react calmly under stressful conditions.
• Proficiency in Cerner and Microsoft Office including Word and Excel.

Responsabilités

• Ensures routine, timed, and stat specimens delivered within specified turnaround times (<5 min for stat; <10 min for routine).
• Sends PKU tests (newborn blood) to State lab, documents session numbers, creates packing lists, and prepares for mailing.
• Contacts engineering for preventive maintenance on centrifuge equipment.
• Responsible for completing temperature reports for freezers and refrigerators.
• Follows Infection Control standards and uses PPE per hospital policy and procedures to ensure safety.
• Scans all required PKU results into the EMR.
• Contacts labs regarding pending test results; scans patient documents into Cerner.
• Answers phones promptly and takes messages as needed.
• Obtains necessary supplies for specimen collections.
• Maintains accountability by ensuring compliance with licensure, certifications, all competencies, health requirements, and education requirements.
• Maintains accountability with timekeeping as outlined by policy and procedures.

Connaissances

Cerner

Microsoft Office (Word)

Microsoft Excel

Customer service

Medical terminology

Formation

High school diploma or equivalent

Outils

Cerner EMR

Description du poste

Job Summary

Performs clerical duties and processes laboratory specimens adhering to policies and procedures of the department. Works under the supervision of the Laboratory Supervisor and Director of Operations.

Minimum Job Requirements

• Prior customer service experience.

Job Specific Duties

• Ensures routine, timed, and stat specimens are delivered within specified turnaround time according to standards (stat < 5 minutes, routine < 10 min).
• Sends PKU tests (newborn blood) to State lab, documents session numbers, creates packing lists, and prepares for mailing.
• Contacts engineering for preventive maintenance on centrifuge equipment.
• Responsible for completing temperature reports for freezers and refrigerators.
• Follows all Infection Control standards and ensures proper use of Personal Protective Equipment (PPE) per hospital policy and procedures to ensure safety.
• Scans all required PKU results into the Electronic Medical Record (EMR).
• Contacts labs regarding pending test results. Once results are received scans patient documents into Cerner.
• Answers phones promptly and takes messages as needed.
• Obtains necessary supplies for specimen collections.

Common Duties

• Maintains accountability by ensuring compliance thru timely completion of licensures, certifications, all competencies, health requirements (PPD, N95, Flu, etc.), and education requirements.
• Maintains accountability and timekeeping expectations as outlined by MCHS Timekeeping and Attendance policy and procedures. Ensures behavior is compliant with communication standards.
• Ensures behavior meets and/or exceeds targeted service scores as measured by the Service Index and/or the internal departmental service survey.

Knowledge/Skills/Abilities

• High school education or equivalent preferred.
• One year of customer service in a high volume fast-paced environment preferred.
• Two years in accredited healthcare facility office highly preferred.
• Medical terminology knowledge highly preferred.
• Able to adapt and react calmly under stressful conditions.
• Proficiency in Cerner and Microsoft Office including: Word and Excel.

EOE DFW

7/28/17

Job: Laboratory

Department: LAB SUPPORT AND ADMINISTRATION-2100-702950

Job Status: Professional