Lab Assistant (Part Time, Evenings)

Nicklaus Children's Health System; Sunset Corners (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

Nicklaus Children's Health System in Florida seeks a Laboratory Support and Administrative professional to perform clerical duties and manage specimen processing under supervision. You will ensure timely delivery of routine and stat specimens, coordinate PKU tests, and maintain EMR documentation.

The role requires good customer service experience, basic medical terminology knowledge, and proficiency with Cerner and Microsoft Office.

Qualifications

• High school education or equivalent preferred.
• One year of customer service in a high volume fast-paced environment preferred.
• Two years in accredited healthcare facility office highly preferred.
• Medical terminology knowledge highly preferred.
• Able to adapt and react calmly under stressful conditions.
• Proficiency in Cerner and Microsoft Office including Word and Excel.

Responsibilities

• Performs clerical duties and processes laboratory specimens adhering to department policies.
• Delivers routine, timed, and stat specimens within required turnaround times.
• Sends PKU tests to State lab and prepares packing lists for mailing.
• Contacts engineering for preventive maintenance on centrifuge equipment.
• Completes temperature reports for freezers and refrigerators.
• Follows Infection Control standards and PPE requirements.
• Scans PKU results into the EMR and patient documents into Cerner.
• Answers phones and takes messages as needed.
• Obtains supplies for specimen collections.

Skills

Customer service

Medical terminology

Adaptability

Stress management

Education

High school diploma or equivalent

Tools

Cerner

Microsoft Office (Word & Excel)

Job description

Job Summary

Performs clerical duties and processes laboratory specimens adhering to policies and procedures of the department. Works under the supervision of the Laboratory Supervisor and Director of Operations.

Minimum Job Requirements

• Prior customer service experience.

Job Specific Duties

• Ensures routine, timed, and stat specimens are delivered within specified turnaround time according to standards (stat < 5 minutes, routine < 10 min).
• Sends PKU tests (newborn blood) to State lab, documents session numbers, creates packing lists, and prepares for mailing.
• Contacts engineering for preventive maintenance on centrifuge equipment.
• Responsible for completing temperature reports for freezers and refrigerators.
• Follows all Infection Control standards and ensures proper use of Personal Protective Equipment (PPE) per hospital policy and procedures to ensure safety.
• Scans all required PKU results into the Electronic Medical Record (EMR).
• Contacts labs regarding pending test results. Once results are received scans patient documents into Cerner.
• Answers phones promptly and takes messages as needed.
• Obtains necessary supplies for specimen collections.

Common Duties

• Maintains accountability by ensuring compliance thru timely completion of licensures, certifications, all competencies, health requirements (PPD, N95, Flu, etc.), and education requirements.
• Maintains accountability and timekeeping expectations as outlined by MCHS Timekeeping and Attendance policy and procedures. Ensures behavior is compliant with communication standards.
• Ensures behavior meets and/or exceeds targeted service scores as measured by the Service Index and/or the internal departmental service survey.

Knowledge/Skills/Abilities

• High school education or equivalent preferred.
• One year of customer service in a high volume fast-paced environment preferred.
• Two years in accredited healthcare facility office highly preferred.
• Medical terminology knowledge highly preferred.
• Able to adapt and react calmly under stressful conditions.
• Proficiency in Cerner and Microsoft Office including: Word and Excel.

(EOE DFW)

7/28/17

Job

Laboratory

Department

LAB SUPPORT AND ADMINISTRATION-2100-702950

Job Status

Professional