Lab Support Manager

Quest Diagnostics Incorporated; Los Angeles (CA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Day 1 Medical

401(k) company match

Education assistance via MyQuest for e

Annual incentive plans

Job summary

Quest Diagnostics Incorporated in Los Angeles area is seeking a Lab Support Manager to oversee anatomical pathology support and integrate all divisions within the department.

This full-time role operates Monday to Friday, 8:00 AM to 5:00 PM with a pay range of $100,000 to $130,000 per year. Eligible for annual performance bonus and comprehensive benefits package.

Qualifications

• Required Work Experience: At least seven years experience as Office Manager or Manager of a support environment.
• Physical and Mental Requirements: Ability to sit or stand for long periods.

Responsibilities

• Determine and justify staffing needs based on workload and volume.
• Work with personnel department to hire, coach and counsel employees.
• Initiate disciplinary action with appropriate documentation when necessary.
• Review and approve performance evaluations of staff. Recommend merit increases for each employee based on performance.
• Work with departmental staff to plan and implement in-house training and continuing education.
• Responsible for evaluation of workflow and volume and adjust work shifts or assignments to meet departmental needs.
• Work with Senior Transcriptionist staff to ensure prompt turn around time of surgical and cytology reports.
• Work with supervisory staff to establish, monitor and maintain equipment quality standards.
• Review and sign all departmental purchase orders. Assess need, volume, pricing, etc., of all purchase order items.
• Evaluate, recommend, and justify purchase of capital equipment.
• Work with facilities department to provide service contracts for essential equipment and to ensure that faulty equipment is restored to service in a timely manner.
• Responsible for providing and maintaining a safe and healthy work environment for all employees.
• Enforce attendance by employees at safety training sessions.
• Ensure the availability of MSDS for all chemicals in use in the department.

Skills

Organizational skills

Communication

Decision making

People management

Workflow management

Stress management

Adaptability

Education

Bachelor's degree (Preferred)

High School Diploma or Equivalent (Required)

Job description

Lab Support Manager - West Hills, CA, Monday to Friday, 8:00 AM to 5:00 PM

Effectively manage anatomical pathology support and successfully integrate all divisions into the department.

Pay range: $100,000 - $130,000 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• and so much more!

Job Description

Lab Support Manager - West Hills, CA, Monday to Friday, 8:00 AM to 5:00 PM

Effectively manage anatomical pathology support and successfully integrate all divisions into the department.

Pay range: $100,000 - $130,000 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities:

• Determine and justify staffing needs based on workload and volume.
• Work with personnel department to hire, coach and counsel employees.
• Initiate disciplinary action with appropriate documentation when necessary.
• Review and approve performance evaluations of staff. Recommend merit increases for each employee based on performance.
• Work with departmental staff to plan and implement in-house training and continuing education.
• Responsible for evaluation of workflow and volume and adjust work shifts or assignments to meet departmental needs. Work with Senior Transcriptionist staff to ensure prompt turn around time of surgical and cytology reports.
• Work with supervisory staff to establish, monitor and maintain equipment quality standards. Performance and maintenance, development and implementing procedures, and monitoring Q.C. data.
• Review and sign all departmental purchase orders. Assess need, volume, pricing, etc., of all purchase order items.
• Evaluate, recommend, and justify purchase of capital equipment.
• Work with facilities department to provide service contracts for essential equipment and to ensure that faulty equipment is restored to service in a timely manner.
• Responsible for providing and maintaining a safe and healthy work environment for all employees. Enforce attendance by employees at safety training sessions. Require that all safety incidents be properly documented and provide appropriate follow up. Ensure the availability of MSDS for all chemicals in use in the department and that employees understand their use.
• Research and resolve inquiries or complaints. Provide leadership and serve as a resource for resolution or all administrative issues relating to the Anatomical Pathology Department.
• Serve in an advisory capacity on various committees or task forces within the company as requested or required.
• Perform other related duties as required or assigned by management.

Qualifications:

Required Work Experience:

At least seven years experience as Office Manager or Manager of a support environment.

Physical and Mental Requirements:

Ability to sit or stand for long periods of time

Skills:

• Must be able to organize and coordinate a variety of diverse activities
• Adequate and appropriate management skills, including effective communication and interpersonal skills.
• Must demonstrate decision making and independent action required regarding administrative matters.
• Work and communicate effectively with people of diverse backgrounds at various levels of education, experience, and management.
• Manage large volumes of work and effectively organize workflow.
• Manage stress caused by multiple demands.
• Flexible and adaptive to change.
• Recognize errors and problems and know how/when to take corrective action or consult with higher management.

Education

• Bachelor's Degree (Preferred)
• High School Diploma or Equivalent (Required)

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable, the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.