Lab Support IT administrator

Inherent Technologies, Inc.; Wilmington (OH); On-site; USD 65,000 - 85,000; Full time

Job summary

Inherent Technologies, Inc. invites applications for a Lab Support IT administrator in Wilmington, OH. The role focuses on administering and troubleshooting Windows-based laboratory workstations and the supporting instrument infrastructure.

You will install, configure, patch, and maintain operating systems, instrument software, middleware, and related applications, ensuring robust uptime. The position requires coordination with validation teams, equipment vendors, and laboratory personnel to

Qualifications

• Experience administering Windows-based lab workstations and instrument software.
• Familiarity with validation documentation and compliance processes is a plus.

Responsibilities

• Administer, support, maintain, and troubleshoot Windows-based laboratory workstations and related infrastructure.
• Install, configure, upgrade, patch, and maintain operating systems, instrument software, middleware, and supporting applications.
• Manage provisioning, imaging, deployment, upgrades, migrations, validation support, and decommissioning of systems.
• Perform advanced hardware and software troubleshooting to minimize laboratory downtime.
• Coordinate upgrades, migrations, software releases, and system enhancements with lab personnel and vendors.
• Support business continuity, disaster recovery, and backup/recovery activities for laboratory systems.
• Ensure compliance with GMP, GLP, GCP, FDA, and other regulatory requirements; support CSV activities and validation documentation.
• Administer Active Directory, OU structures, security groups, GPOs, and access controls; manage privileged accounts.
• Lead risk assessments, investigations, and CAPAs related to infrastructure and cybersecurity.

Job description

Position: Lab Support IT administrator

Location: Wilmington, OH***Onsite***

Duration: 1 Years

Laboratory Systems Administration

Administer, support, maintain, and troubleshoot Windows-based laboratory workstations (Windows 7 through current supported versions) and associated infrastructure supporting analytical and manufacturing laboratory instruments.

Install, configure, upgrade, patch, and maintain operating systems, instrument software, middleware, and supporting applications.

Manage complete lifecycle activities including provisioning, imaging, deployment, upgrades, migrations, validation support, and decommissioning.

Perform advanced hardware and software troubleshooting for instrument-attached workstations while minimizing laboratory downtime.

Coordinate upgrades, migrations, software releases, and system enhancements with laboratory personnel, validation teams, and equipment vendors.

Support business continuity, disaster recovery, and backup/recovery activities for laboratory systems.

GxP Compliance, Validation & Data Integrity

Ensure laboratory systems operate in compliance with GMP, GLP, GCP, FDA, and other applicable regulatory requirements.

Support and maintain validated systems through established Computer System Validation (CSV) methodologies.

Author, review, and execute validation documentation as required which may include:

• User Requirements Specifications (URS)
• Functional Requirements Specifications (FRS)
• Design Specifications
• Risk Assessments
• Installation Qualification (IQ)
• Operational Qualification (OQ)
• Performance Qualification (PQ)
• Validation Summary Reports
• Traceability Matrices

Maintain systems in a validated state through approved change control processes.

Support regulatory inspections, customer audits, quality audits, and compliance assessments.

Ensure Compliance With

• FDA 21 CFR Part 11
• EU Annex 11
• ALCOA+ Data Integrity Principles
• GAMP 5 methodologies
• Corporate cybersecurity and quality standards

Compliance Reporting, Assessments & Quality Systems

Perform and document periodic reviews and assessments of GxP systems to ensure ongoing compliance and operational effectiveness.

Generate And Maintain

• Periodic System Reviews
• Data Integrity Assessments
• User Access Reviews
• Audit Trail Reviews
• Security Assessments
• Technical Impact Assessments
• Compliance Status Reports

Analyze system trends, audit findings, and operational performance data to identify compliance risks and improvement opportunities.

Risk Assessment & Root Cause Analysis

Conduct technical and compliance risk assessments related to infrastructure, laboratory applications, instrument software, cybersecurity vulnerabilities, and system changes.

Evaluate risks affecting product quality, patient safety, data integrity, system availability, and regulatory compliance.

Lead investigations involving system failures, deviations, cybersecurity incidents, and compliance concerns.

Perform fault isolation, troubleshooting, and root cause analysis utilizing methodologies such as:

• 5 Why Analysis
• Fishbone Analysis
• Root Cause Analysis (RCA)
• Failure Mode and Effects Analysis (FMEA)

Develop corrective and preventive action plans (CAPAs) to address identified issues and prevent recurrence.

Document investigation findings, impact assessments, and remediation plans.

Identity & Access Management

Administer Active Directory environments supporting laboratory and regulated systems.

Design, implement, and maintain Organizational Units (OUs), security groups, delegated administration models, and authentication services in partnership with the corporate Active Directory team.

Develop and maintain Group Policy Objects (GPOs) supporting security baselines, workstation hardening, application controls, and laboratory compliance requirements.

Manage local workstation permissions, privileged accounts, service accounts, and role-based access controls.