Lab-Support Client Service Technician

Clinical Labs Of Hawai'i, LLP; Aiea (HI); On-site; USD 33,000 - 37,000; Full time

Job summary

Clinical Laboratories of Hawaii, LLP is seeking a Laboratory Assistant in Aiea Heights, HI. The role supports specimen processing, add-ons, and send-outs while ensuring prompt communication with clients and maintaining confidentiality.

We offer 40 hours per week with pay in the $24.76–$27.24 per hour range. Candidates should have a high school diploma or equivalent, strong problem-solving skills, and proficiency with computer software.

Qualifications

• High School Diploma or equivalent (college degree preferred)
• Strong problem-solving and decision-making skills
• Computer proficiency with the ability to learn new software quickly
• Excellent organizational, interpersonal, and communication skills

Responsibilities

• Provide immediate responses to client and customer questions
• Perform laboratory assistant duties including specimen processing, add-ons, and send-outs
• Investigate and resolve client issues, discrepancies, and report concerns
• Notify clients of STATs and critical values in accordance with guidelines
• Track and monitor send-out tests, escalating issues when necessary
• Collaborate with laboratory staff to ensure timely service and accurate results
• Maintain confidentiality, compliance, and professional communication at all times

Skills

Problem solving

Communication

Organization

Education

High school diploma or equivalent

Tools

Computer proficiency

Job description

Clinical Laboratories of Hawaii, LLP is seeking a Laboratory Assistant in Aiea Heights, HI. The role supports specimen processing, add-ons, and send-outs while ensuring prompt communication with clients and maintaining confidentiality.

We offer 40 hours per week with pay in the $24.76–$27.24 per hour range. Candidates should have a high school diploma or equivalent, strong problem-solving skills, and proficiency with computer software.