Lab Services Supervisor

UW Health; Madison (WI); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health and dental insurance

Paid time off

Tuition benefits eligibility

Referral bonus

Job summary

UW Health in Madison, Wisconsin seeks a Lab Services Supervisor responsible for managing phlebotomy personnel, employee schedules, and key regulatory compliance activities. You will collaborate with leadership to optimize lab efficiency and support patient care.

The ideal candidate should have a Bachelor's or Associate's degree in relevant laboratory sciences and at least three years of laboratory experience. Excellent benefits and a commitment to work-life balance are offered.

Qualifications

• Three years of relevant laboratory experience required.
• One year of experience in a leadership capacity preferred.

Responsibilities

• Manage phlebotomy personnel and employee schedules.
• Assist in developing and implementing department policies.
• Monitor lab activities and support patient care.

Skills

Laboratory management

Phlebotomy

Regulatory compliance

Education

Bachelor's Degree in chemical physical, biological or clinical laboratory science

Associate's Degree with two years of relevant experience

Job description

Work Schedule: This is a full-time, 100% FTE, day/evening shift. Scheduled shifts are Monday through Friday, 4:30 AM start time. On-call rotation with leadership team every three weeks, including holidays/weekends. Hours may vary based on department needs.

Be part of something remarkable

Use your laboratory experience to help lead the Lab Services team at the #1 hospital in Wisconsin!

We are seeking a Lab Services Supervisor to:

• Be responsible for phlebotomy personnel management, employee schedules, biweekly payroll maintenance, and work in collaboration with leadership to ensure regulatory compliance to maintain accreditation.
• Assist with the development, annual review, and implementation of department policies and procedures.
• Monitor laboratory activity throughout the day. Maintain visible supervision of employees, direct work flow, and assist with patient care to maximize efficiency.
• Perform and document assigned quality activities.

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
• Options for a variety of schedules and shifts that offer flexibility and allow for work‑life balance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well‑being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

Qualifications

• Bachelor's Degree in chemical physical, biological or clinical laboratory science (Required) or
• Associate's Degree An associate degree and two years of relevant experience, in addition to the required work experience below, may be considered in lieu of a bachelor’s degree (Required)

Work Experience

• Three years of relevant laboratory experience (Required)
• One year of experience in a leadership capacity (Preferred)

Licenses & Certifications

• American Society for Clinical Pathology registered as Medical Laboratory Scientist, Medical Technologist, Medical Laboratory Technician, Cytotechnologist, Specialist in Cytotechnology, Histotechnician, Histotechnologist, Technologist in Blood Bank, Specialist in Blood Bank, Phlebotomist, Diplomate in Laboratory Management, or certification appropriate for Clinical Lab department(s) managed (Preferred)

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day.

It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.