Lab Secretary - Milford Regional, Northbridge Outpatient Site - Per Diem

C260 UMass Memorial Health - Milford Regional Medical Center, Inc; Plummer's Corner (MA); On-site; USD 23,000 - 41,000; Part time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is hiring for a Phlebotomy support role within the Milford Regional Medical Center Lab. The position is Non-Exempt with a 7:30 AM - 1:00 PM schedule (5 hours) and holiday coverage as part of a rotating schedule.

Compensation ranges from $16.54 to $29.76 per hour, with final offers based on experience and internal equity. A signing bonus may be available; details confirmed during interview.

Qualifications

• High school diploma required.
• Medical terminology and typing course required/preferred.
• 1-2 years medical secretarial experience preferred.

Responsibilities

• Organize and maintain lab files and workflow.
• Multitask to keep areas in the lab organized and clean.
• Promptly fax results when required and ensure electronic results are transmitted.
• Register patients accurately and troubleshoot registration issues.
• Use the computer system efficiently to locate information and enter data.
• Order and process tests and manage specimen labeling and transport.

Skills

Organizational skills

Multitasking

Customer service

Education

High school diploma

Medical terminology & typing course

Job description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?

Exemption Status: Non-Exempt

Hiring Range: $16.54 - $29.76 Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details: Holidays - Every Third Holiday, Monday through Friday

Scheduled Hours: 730am-1pm

Shift: 1 - Day Shift, 5 Hours (United States of America)

Hours: 0

Cost Center: 26000 - 1720 Phlebotomy

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Major Responsibilities:

• Organizational Skills: Demonstrates a high degree of organizational skills.
  • a) Organizes work in anticipation of changes in work flow.
  • b) Efficiently maintains all files.
  • c) Ability to multitask
  • d) Assists in making sure all areas in the lab are organized and clean
• Results: Responsible for accurately sending results
  • a) Promptly faxes results when required.
  • b) Ensures all electronic results have gone through appropriately.
  • c) When Electronic fax does not go through will print out results and manually fax over results
• Telephone Supports: Utilizes telephone courtesy
  • a) Answers departmental telephone calls promptly, courteously and efficiently.
  • b) Answers requests for results promptly
  • c) Routes calls appropriately.
• Registration: Ensure proper registration
  • a) Accurately and promptly registers patients.
  • b) Is able to troubleshoot printer issues.
  • c) Able to troubleshoot Registration issues
• Computer Support: Has a command of the computer system.
  • a) Locates desired information quickly.
  • b) Attains accuracy and speed at the keyboard.
  • c) Navigates through the system efficiently.
• Test Ordering: Has a good knowledge of test dictionaries and panels
  • a) Orders correct tests.
  • b) Call hospital floor or physician’s office for clarification when needed.
  • c) Creates label stickers; combines and cancels as needed.
  • d) Orders add-ons appropriately and follows up with floors when issues arise.
  • e) Orders all swabs
• Specimen Receiving:
  • a) Receives specimen in the computer
  • b) Follows department protocol in distributing specimen samples within the lab.
  • c) Labels tubes correctly
  • d) Centrifuges tubes appropriately.
  • e) Prioritizes specimen distribution as required.
  • f) Ability to load Blood Culture analyzer.
  • g) Receives all batches in a timely manner after they have arrived
  • h) Ensures the unreceived list is taken care of at the end of every shift
  • i) Accepts all drop offs from nurse draws ensuring patient identifiers match on specimen(s) and requisition.
• Demonstrates the minimum knowledge, skills, and ability necessary to provide care for the age groups specific to the department and/or work area.
  • a) Applies knowledge of stages of growth and development to the care given to patients.

Position Qualifications:

• License/Certification/Education:
  • Required:
    • 1. High school diploma
    • 2. Medical terminology and typing course.
  • Experience/Skills:
    • Preferred:
      • 1. 1-2 years Medical Secretarial preferred.
  • Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
  • Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.

At UMass Memorial Health, everyone is a caregiver. No matter their responsibilities or title, every employee or “caregiver” fills an important role for our patients and their families every day. Who is a caregiver? It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.