Lab Registration & Patient Access Specialist

Danbury Hospital; Danbury (CT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental and Vision Coverage

Health Savings Account

401(k) Retirement Plan

Life and AD&D Insurance

Wellness Programs

Employee Assistance Program

Team Member Discounts

Job summary

Danbury Hospital in Danbury, CT is seeking a Patient Access Representative for registration, insurance verification, and obtaining authorizations for lab services.

This role handles phone orders, specimen labeling, LIS data entry, and ensures compliant, high-quality patient service. A high school diploma and at least one year in a related service role are required; CT driver’s license is needed for offsite travel. Medical terminology and ICD-9 knowledge are desirable.

Qualifications

• High School Diploma or equivalent.
• Minimum of 1 year experience in customer service/receptionist/secretary/medical billing/contact center/Lab Assistant/Administrative Assistant/Patient Access.
• CT Driver's License for travel to offsite locations.
• Data entry / computer systems knowledge required.

Responsibilities

• Greets patients promptly in a friendly manner and respects confidentiality.
• Accurately identifies patient and completes registration; obtains consents and signatures.
• Obtains billing information and enters correct diagnosis codes.
• Orders tests in computer system, prints requisitions and verifies orders.
• Communicates with staff to ensure excellent customer service and follow-up.
• Answers phones promptly and appropriately.
• Accurately labels and receives specimens into LIS and delivers to appropriate section.
• Acts as a customer service representative for the laboratory including faxing, result reporting, add-ons, questions, etc.
• Fulfills all compliance responsibilities related to the position.
• Performs other duties as assigned.

Skills

Customer service

Data entry

Education

High School Diploma

Job description

Danbury Hospital in Danbury, CT is seeking a Patient Access Representative for registration, insurance verification, and obtaining authorizations for lab services.

This role handles phone orders, specimen labeling, LIS data entry, and ensures compliant, high-quality patient service. A high school diploma and at least one year in a related service role are required; CT driver’s license is needed for offsite travel. Medical terminology and ICD-9 knowledge are desirable.