Lab Quality & Process Improvement Specialist

Wisconsin Diagnostic Laboratories; Milwaukee (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Growth opportunities

Academic Partnership with MCW

Referral bonuses

401K retirement plan

Health, dental, vision, life insurance

Employee Assistance Programs

Job summary

Wisconsin Diagnostic Laboratories (WDL) is seeking a Lab Quality Specialist to support the design, implementation, and performance of the QMS in a 1.0 FTE, first-shift role at our Milwaukee facility. The position emphasizes regulatory compliance, process improvement, and cross-functional collaboration with leadership and staff.

The role requires a Bachelor’s degree and at least three years of clinical laboratory experience, with ASCP/AMT licensure considerations if needed.

Qualifications

• Minimum of three (3) years of relevant experience in a clinical laboratory setting.
• Experience in quality assurance preferred.
• Bachelor's degree required.
• Bachelor's degree in medical laboratory science, science or healthcare field preferred.

Responsibilities

• Supports the Quality Manager in developing, implementing and monitoring the function and performance of the QMS.
• Serves as a resource sharing knowledge and expertise with leadership and staff and actively participates in training as needed.
• Applies quality management and process improvement principles, methods, and tactics.
• Facilitates actions to meet regulatory and accreditation requirements and coordinates and tracks proficiency testing activities.
• Facilitate actions to meet the quality goals and objectives of the organization.
• Conducts internal quality assessments and serves as lead auditor.
• Gathers quality performance data and generates analytical reports. Monitors performance by analyzing key performance indicators and other data.
• Supports collaboration across various teams and departments. Presents and communicates data and other information to various stakeholders including senior leaders, medical staff and other hospital groups or committees.
• Facilitates and provides administrative support for reporting and investigations of nonconforming or patient safety events and ensures implementation and effectiveness of corrective actions and preventive actions.

Skills

Communication

Analytical

Education delivery

Quality improvement

Education

Bachelor's degree

Bachelor's degree in medical laboratory science/healthcare field

Job description

Wisconsin Diagnostic Laboratories (WDL) is seeking a Lab Quality Specialist to support the design, implementation, and performance of the QMS in a 1.0 FTE, first-shift role at our Milwaukee facility. The position emphasizes regulatory compliance, process improvement, and cross-functional collaboration with leadership and staff.

The role requires a Bachelor’s degree and at least three years of clinical laboratory experience, with ASCP/AMT licensure considerations if needed.