Lab Quality & Compliance Coordinator

MercyOne; Waterloo (IA); On-site; USD 65,000 - 85,000; Full time

Job summary

MercyOne in Waterloo, IA seeks a Quality Coordinator to design, implement, and oversee the Laboratory Quality Management program. You will partner with management to drive continual quality systems assessment, policy development, training, and audits.

The role coordinates quality initiatives, ensures regulatory compliance, oversees inspections, and leads process improvements with LEAN principles, staff education, and documentation control across the laboratory.

Qualifications

• Bachelor’s degree in science-related field required.
• Master’s degree in Healthcare Administration or Business Administration preferred.
• Certification in one of the following: AMT MT, MLS, or ASCP is desired.

Responsibilities

• Coordinates the development, assessment and monitoring of quality management initiatives, indicators, action plans, audits, and related activities.
• Identifies opportunities for process improvement and coordinates required resources to coordinate evaluation and change.
• Ensures compliance with applicable accreditation and regulatory agency standards.
• Coordinates inspection-related preparation for accreditation and regulatory inspections.
• Coordinates and monitors the laboratory’s proficiency testing program.
• Develops, organizes, and presents laboratory quality management reports.
• Writes and maintains quality management standard operating procedures that meet quality and regulatory standards.
• Monitors point of care QC and patient results; maintains document control system for laboratory policies, procedures, forms and records.
• Supports and utilizes LEAN principles/productivity standards.
• Develops and presents staff continuing education on quality, accreditation standards, and patient safety topics.
• Seeks continuing education, professional meetings and other activities designed to improve management and technical knowledge and skills.
• Participates in committees or special projects; takes weekly call to support technical specialist services (including weekends and holidays as needed).

Skills

Quality management

Audits

LEAN principles

Training & education

Regulatory compliance

Policy development

Education

Bachelor’s degree in science-related field

Master’s degree in Healthcare Administration or Business Administration

Tools

Document control systems

Laboratory information systems (LIS)

Job description

MercyOne in Waterloo, IA seeks a Quality Coordinator to design, implement, and oversee the Laboratory Quality Management program. You will partner with management to drive continual quality systems assessment, policy development, training, and audits.

The role coordinates quality initiatives, ensures regulatory compliance, oversees inspections, and leads process improvements with LEAN principles, staff education, and documentation control across the laboratory.