Lab Project Manager I

Alliance Technical Group; Charlotte (NC); On-site; USD 65,904,000 - 85,962,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Match

Tuition Assistance

PTO & Holidays

EAP

Life Insurance

Profit Sharing

Travel Per Diem

Employee Discount Hub

Job summary

Alliance Technical Group is seeking a Lab Project Manager to coordinate client projects from setup to closure. You will ensure accurate setup in LIMS, monitor sample intake, and maintain clear communication with clients and internal teams.

The role emphasizes meeting client requirements while building foundational management skills. Responsibilities include tracking status, handling routine inquiries, supporting invoicing and documentation, and contributing to continuous improvement.

Qualifications

• Bachelor’s degree in Business Administration, Chemistry, Biology, or a related field.
• 1–2 years of experience in customer service, project coordination, or a laboratory environment.
• OR an equivalent combination of education, training, and experience

Responsibilities

• Assist with project setup in LIMS, ensuring accurate client data and documentation.
• Monitor sample receipt and coordinate with teams for timely intake.
• Serve as a point of contact for routine client inquiries and escalate complex issues.
• Track project status and communicate updates to internal teams and clients.
• Support project closure activities, including deliverables, invoicing, and documentation.
• Maintain accurate records and assist in preparing project status reports.
• Collaborate with cross-functional teams to meet client expectations.
• Identify process inefficiencies and contribute to continuous improvement.
• Promote a positive, professional client experience through responsive service.

Skills

Organizational skills

Time management

Project management basics

Communication skills

Team collaboration

MS Office

Data entry systems

Attention to detail

Education

Bachelor’s degree in Business Administration, Chemistry, Biology, or related field

Tools

MS Office suite

Data entry systems

Job description

The Lab Project Manager is responsible for supporting the coordination and execution of client projects from setup through closure. This role focuses on ensuring accurate project setup, monitoring sample receipt and progress, and maintaining communication with internal teams and clients. The Lab Project Manager ensures that client requirements are met while developing foundational project management skills.

Duties/Responsibilities

• Assist with project setup in LIMS, ensuring accurate client data, pricing, and documentation.
• Monitor sample receipt and coordinate with sample receiving/log-in teams to ensure timely intake.
• Serve as a point of contact for routine client inquiries and direct more complex issues to senior staff.
• Track project status and communicate updates to internal teams and clients.
• Support project closure activities, including confirming deliverables, invoicing, and documentation.
• Maintain accurate records and assist in preparing project status reports.
• Collaborate with cross-functional teams to ensure alignment with client expectations.
• Contribute to continuous improvement by identifying and communicating process inefficiencies.
• Promote a positive and professional client experience through courteous and responsive service.

Pay Rate

$23.00-$30.00/hour DOE

Required Skills/Abilities

• Strong organizational and time management skills.
• Basic understanding of project management principles.
• Effective written and verbal communication skills.
• Ability to work collaboratively in a team environment.
• Proficiency in Microsoft Office and data entry systems.
• Attention to detail and ability to follow procedures accurately.

Education And Experience

• Bachelor’s degree in Business Administration, Chemistry, Biology, or a related field.
• 1–2 years of experience in customer service, project coordination, or a laboratory environment.
• OR an equivalent combination of education, training, and experience

Physical Requirements

• Ability to sit, stand, and move throughout laboratory and office environments.
• Manual dexterity to operate and computer systems.
• Occasional lifting of up to 25 pounds.
• Ability to work in a laboratory environment with exposure to chemicals and environmental samples, using appropriate PPE.

Other Duties

Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. Alliance reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice.

Key Benefits Include

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• 401(K) Plan with Competitive Match
• Continuing Education and Tuition Assistance
• Employer-Sponsored Disability Benefits
• Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st)
• Profit Sharing or Individual Bonus Programs
• Referral Program
• Per Diem & Paid Travel
• Employee Discount Hub

EEO Commitment:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law.